LG Joins Home Connectivity Alliance to Expand the Future of Smart Home Experience

Company Aims to Bring Greater Interconnectivity, Safety and Security to Customers

Official logos of LG Electronics and Home Connectivity Alliance 

SEOUL, Aug. 25, 2022 — LG Electronics (LG) has been named to the Board of Directors of the Home Connectivity Alliance (HCA), an organization dedicated to delivering better smart home experiences through open collaboration and innovation.

Founded in 2022 and comprising a number of smart home solution manufacturers, the alliance aims to provide a safe, secure and interoperable connected home ecosystem. In addition to LG, its membership includes about 13 global brands including Samsung, Arçelik, Electrolux, Haier, GE Appliances and Trane Technologies. The alliance seeks to enable seamless compatibility of diverse devices and services from different brands through developing and implementing guidelines for Cloud-to-Cloud (C2C) interoperability.

As a board member of the alliance, LG will soon bring its customers the convenience of being able to control and monitor other alliance members’ smart home solutions by using the LG ThinQ app.

“We’re happy to have LG join our Board of the alliance. As the industry leader, LG understands that interoperability is essential to a truly seamless smart home experience and we are thrilled to have them join the alliance,” said Yoon Ho Choi, President of Home Connectivity Alliance. “Leveraging the collective insights and experiences of our global board members, we will continue to advance the evolution of the connected home and provide consumers with an easier, smarter way of living.”

“We are very pleased to join the board of the Home Connectivity Alliance and excited to work with like-minded companies,” said Lyu Jae-cheol, president of the LG Electronics Home Appliance & Air Solution Company. “The decision to join is consistent with LG’s commitment to open innovation and collaboration, and commitment to provide consumers with more choice and greater convenience in their daily lives and drive the future of the connected home experience.”

During IFA 2022 in September, LG and other alliance members exhibiting in Berlin will offer visitors a first look at the cross-brand interoperability of their latest smart home solutions.

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[LG SIGNATURE INSPIRATIONS] A Journey to the Tireless Pursuit of Perfection

Professional golfer Ko Jin-young swinging a golf club with the Amundi Evian Championship and LG SIGNATURE logos overlayed

‘Perfection’, it takes a lot of effort, passion and dedication to be achieved. This is something that LG SIGNATURE and its brand ambassadors, world class golfers Ko Jin-yoing and Park Sung-hyun, know from first-hand experience. Whether it’s the creation of gorgeous, technologically advanced appliances that elevate daily life, or memorable, winning performances at the highest level of professional sport, the road to perfection requires total commitment from start to finish.

In July, LG SIGNATURE released the short film ‘The Perfect Road,’ which follows the renowned female golfer, Ko Jin-young, LG’s premium brand, and The Amundi Evian Championship, as each continues a journey to be the very best. The film illustrates the passion and dedication shared by those at the top of their respective games, and has just been followed up with an equally compelling short exploring what it takes to excel, entitled ‘Road to Perfection.

Read on to discover how two of the top-ranked players in women’s golf continue to achieve greater success, and how LG SIGNATURE, as part of its sponsorship of The Amundi Evian Championship, offered global golf fans a special opportunity to meet their sports heroines in-person at an autograph signing event.

Golfer Ko Jin-young taking a photo with fans at the Amundi Evian Championship sponsored by LG SIGNATURE

What have you been up to since the Evian Championship?

Ko: Once The Amundi Evian Championship finished, I flew straight to Scotland where I played in the Scottish Open at Dundonald Links, and then the AIG Women’s Open at Muirfield. After that, I came home to Korea and spent a week working out and practicing.

Park: After The Amundi Evian Championship, I took a week off to practice and work on a few areas of my game before playing in the AIG Women’s Open. Right now, I’m taking a little break to relax, reset and get ready for my next tournament.

How was the special signing event at the Evian Championship? Did you enjoy being able to meet with your fans again?

Park: It was really nice to meet with the fans again after such a long time and having the opportunity to do so at the beautiful Evian Resort Golf Club just made the event all the more special.

Ko: It was always a source of sadness that we couldn’t meet with fans in person during the pandemic, and I really think this event was such a great way to welcome them back and say “thank you” for all their support. And I also want to acknowledge those fans who travelled long distances to see us, despite the weather being so hot that day.

Golfer Park Sung-hyun signing a fan’s hat at the Amundi Evian Championship sponsored by LG SIGNATURE

The recently released ‘Road to Perfection’ video has made quite an impact. What does the quest for perfection mean to you?

Ko: There are people everywhere who strive for perfection, and for golfers, perfection means performing to the best of your abilities out on the course. Although it’s an individual sport, it’s really a team effort at the end of the day. We rely on our caddies, our specialist trainers and coaches, our friends and families, not to mention everyone involved in keeping the courses themselves in top condition.

You need all those ingredients for a great performance and that’s why I love representing LG SIGNATURE, because they really understand what it means to strive for perfection. From their premium appliances to their sponsorship of The Amundi Evian Championship and the events and promotions they put on; it’s all about delivering memorable moments and unique experiences that reflect an ongoing commitment to being the best.

Golfer Ko Jin-young teeing off in front of LG SIGNATURE signage at the Amundi Evian Championship

From your point of view, what do LG SIGNATURE and professional golfers have in common?

Park: Golf requires concentration, skill and an unfailing determination to perform as well as you possibly can – every shot, round and tournament. It’s about never letting up and always trying to reach the next level. And that’s exactly what I see in LG SIGNATURE, a brand that has already achieved mastery, but never compromised in any aspect. We had one of their refrigerators near the first hole at The Amundi Evian Championship, filled with perfectly-chilled drinks to quench our thirst during the heat of the day. And what you immediately noticed about the fridge was just how perfectly it performed, and how perfect it looked. From its precise temperature control to its timeless design and premium materials; everything was so seamless, as though it was completed by a master craftsman.

You can see all the hard work, attention to detail and skill LG SIGNATURE puts into every appliance, and those are precisely the same ingredients you need to succeed as a professional golfer.

Golfer Ko Jin-young posing in front of the LG SIGNATURE InstaView Door-in-Door refrigerator displayed at the Amundi Evian Championship

What are your top tips for reaching ‘perfection’?

Ko: For me, I would say the biggest thing is to practice every single day, without exception. There’s a specific feeling I need to be at my best, and I’m able to maintain that feeling through continuous practice.

Park: To keep thinking and contemplating. You must always consider what areas you have to improve on, and what steps you need to take to perform better and achieve the consistency and results you’re looking for.

LG SIGNATURE signage at the Amundi Evian Championship as golfers move through the course

As your golfing careers progress, what do you want the future to look like? What are your goals?

Park: Regardless of how many tournament victories the future holds, I just want to keep playing a brand of golf that is satisfying and enjoyable to me.

Ko: In golf, I want to achieve my goals and share my successes with the people I truly care about. I’ve always found that I’m happiest and thriving the most when I feel a real sense of togetherness and belonging.

Stay tuned to LG SIGNATURE’s official YouTube channel and Instagram account to view the ‘Road to Perfection’ brand film.

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LG Unveils ‘Table-Type’ Air Purifier at IFA 2022 Opening New Era of Personal Tastes

The Beautiful, New Aero Furniture Boasts Advanced Air Purification Technologies,
a Customizable Design and Convenient, User-friendly Features

LG's new table-type PuriCare Objet Collection Aero Furniture air purifiers with three colors including Crème Rose, Crème Yellow and Crème Grey

SEOUL, Aug. 23, 2022 — LG Electronics (LG) is presenting its new air purifier, the PuriCare Objet Collection Aero Furniture, at IFA 2022. The follow up to the acclaimed PuriCare AeroTower revealed at CES earlier this year, the new table-type model blurs the line between beautiful furniture and advanced air purifier, offering a design that can be tailored to meet individual preferences, 360-degree air purification and user-friendly features.

Elegant and compact, the LG Aero Furniture has a relatively small size that makes it perfect for smaller spaces, such as a single bedroom, study or studio, while users can choose the color of the unit’s base (Crème Rose, Crème Yellow to Crème Grey) and the shape of its table-top (Round or Track) to suit their personal tastes or match their home décor.

The smooth upper surface of LG’s innovative, new product provides a useful place for storing household items or displaying decorative objects. It also integrates convenient controls on its underside for powering the device on/off, and for managing its airflow modes and mood lighting features. Subtly positioned near the edge of the table-top, and flush with its surface, is a series of small indicators denoting Wi-Fi connectivity, air quality, air flow strength and upgrade status.1

What’s more, the new Aero Furniture presents an array of thoughtful features for a more personalized user experience. Users can conveniently charge their smartphones and wireless earbuds via the table-top’s built-in wireless charger2 and create a pleasing atmosphere with the mood lighting feature. Providing eight different colors to choose from, Aero Furniture’s mood lighting can be easily controlled using the LG ThinQ™ app. Furthermore, LG’s unique air purifier is designed with sustainability in mind, incorporating components fabricated from reusable plastic harvested from old appliances and electronics products, and shipping in packaging made from reusable materials.

Beyond its sophisticated design, LG’s new air purifier delivers customized comfort at home, with performance that can be tailored to suit any preference. The product greatly improves indoor air quality thanks to the Aero Furniture’s multi-stage filtration, which combines LG’s Ultra-fine Filter, Dust Collector Filter and Deodorization Filter. Users can also enjoy cleaner indoor air courtesy of LG’s UVnano™ technology, which reduces the presence of viruses and bacteria on and around the Aero Furniture’s fan blades by up to 99.99 percent.3

Additionally, LG will be launching limited-edition versions of its new air purifier in the near future. Along with models featuring exclusive table-top decorations designed by well-known artists, such as popular South Korean painter, Kim Sun-woo, the company will be releasing models made with newly developed sustainable materials.

“With its customizable design, advanced air purification and user-centric features, the Aero Furniture helps consumers create a healthy, comfortable and more personalized home,” said Lyu Jae-cheol, president of LG Electronics Home Appliance & Air Solution Company. “LG will continue to develop innovations for a healthier, better life by responding to the diverse needs of consumers worldwide.”

LG will be showcasing its latest innovations, including the new Aero Furniture, at its exhibition booth (Hall 18, Messe Berlin) at IFA 2022 in Berlin, Germany, from September 2-6.

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1 Upgrade indicator lights up when an update is being installed via the LG ThinQ app.
2 Wireless charging available for compatible smartphones and wireless earbuds only. Provides fast charging for Samsung Galaxy (9-10W) and Apple iPhone (7.5W) smartphones. Charging speed may vary by device, usage, charging conditions and other factors.
3 Reduces 99.99% of bacteria on fan blades, 94% of airborne bacteria and 91% of airborne viruses. Certified by the British Allergy Foundation. Tested by TÜV Rheinland using test model FS061PWHA measuring a bacteria solution (Staphylococcus aureus, Staphylococcus epidermidis, Klebsiella pneumoniae) on the blower fan blade at speed Level 1 for an hour exposed to LG UVnano UV-C LED test method in compliance with ISO22196:2011. Results may vary depending on the actual usage environment.

LG’s Eco-Conscious Bottom-Freezer Shows off Top-Tier Energy Efficiency at IFA 2022

With Freshness-Enhancing Technologies, and Efficiency,
LG’s New Fridge Ready to Wow European Market

LG's new bottom freezer with top-tier energy efficiency is placed next to the kitchen drawers

SEOUL, Aug. 22, 2022 — LG Electronics (LG) is unveiling its latest bottom-freezer refrigerator for the European market at IFA 2022. The new model delivers a more sustainable kitchen with LG’s energy-saving Inverter Linear Compressor™, an upgraded internal compartment and the company’s cutting-edge ‘freshness’ technologies, including LinearCooling™ and DoorCooling+™.

LG’s bottom-freezer fridge boasts an ‘A’ energy rating, the highest rating possible under the European Commission’s strict energy standards system.1 In order to earn the ‘A’ rating, LG improved the structure of the refrigerator’s condenser and heat exchanger, and enhanced the airflow path to achieve a more efficient and even delivery of cold air throughout the fridge.

LG’s new fridge also employs the incredibly efficient and highly durable Inverter Linear Compressor. Thanks to the company’s remarkable compressor, the bottom freezer offers a 10 percent reduction in annual energy consumption compared to other LG refrigerator models with an A energy rating – helping consumers to shrink their household energy footprint and save on electricity bills.2

Additionally, the high-performance, new model comes with LG’s freshness-enhancing technologies – LinearCooling and DoorCooling+. LinearCooling reduces temperature variations,3 which helps to keep food items fresh for longer period of time,4 while DoorCooling+ sends out cold air from the top of the refrigerator compartment to hard-to-reach areas like the front door basket.

For a convenient user experience, the new bottom freezer refrigerator can be remotely controlled and monitored via the LG ThinQ™ app for smartphones, letting users manage settings and check operational status from practically any location.

Further convenience is presented by the fridge’s 2-step Folding Shelf and Wine Rack, the former can fold away to accommodate larger items whenever needed, while the latter can hold up to five bottles of wine at once. What’s more, the new model provides an instant style upgrade with the application of LG’s Metal Fresh™ finish to its interior.

“The new bottom freezer fridge leverages LG’s state-of-the-art technologies to keep food market-fresh while also delivering superb energy efficiency and a host of user-friendly features,” said Lyu Jae-cheol, president of the LG Electronics Home Appliance & Air Solution Company. “Designed with sustainability in mind, and to provide a better kitchen experience, our new refrigerator offers the performance, convenience and style that the European market demands.”

Visitors to LG’s booth (Hall 18, Messe Berlin) at IFA 2022 from September 2-6 will have the opportunity to check out the stunning bottom-freezer refrigerator in matte-black finish, along with a host of other innovations for a better life.

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1 The European Commission revised its home appliances energy rating standards in March, 2021. As part of this, a new energy label ratings system was introduced, with ratings running from A to G instead of the previous scale of A+++ to D. (https://ec.europa.eu/commission/presscorner/detail/en/IP_21_818)
2 Based on the household refrigeration/freezer energy consumption test results according to IEC 62552 test standard. Annual energy consumption of LG’s new bottom-freezer is 99KWh, whereas the annual energy consumption of conventional LG’s bottom freezer is 110kh.
3 Based on UL test results using LG’s internal testing method, comparing average peak-to-peak temperature fluctuation in the fresh food compartment between LG refrigerator models Bottom Freezer GBB72NSDFN (±0.5C°), on no load and normal temperature setting. Results may vary in actual usage.
4 Based on UL test results using LG’s internal testing method measuring the time required for Bok Choy stored in the fresh food compartment of LG refrigerator model GBB72NSDFN to decrease in weight by five percent. Results may vary in actual usage.

The Hidden Key to Elevate the Luxe Life: Technology

Presented by  Olivia Palermo is perching over the kitchen counter next to the LG SIGNATURE InstaView™ Door-in-Door® Refrigerator 

Olivia Palermo is leaning on the LG SIGNATURE Washer/Dryer Combo, positioned between a hanger and laundry trolley

LG SIGNATURE ambassador Olivia Palermo, a household name in the fashion and beauty world as well as the ultimate authority when it comes to sophisticated living, shares her philosophy on what makes true luxury living.

Palermo thinks luxury living must never come at the expense of functionality and avoids lifestyle products that, although pleasing to the eye, lack the comfort and convenience people deserve in 2022. Hence her long-established relationship with LG SIGNATURE – a brand synonymous with refined aesthetics and outstanding performance – was always written in the stars.

Read on to discover how Olivia Palermo is elevating her lifestyle through LG SIGNATURE’s latest devices and appliances with both luxury and comfort in mind, and receive some insightful, inspirational words about her upcoming beauty projects, thoughts on sustainable tech and go-to fashion tips for a fabulous entrance.

Olivia Palermo is watching the LG SIGNATURE OLED R TV, positioned in the living room

How have you been lately?

Like most people, I have been through highs and lows. I was so happy to be in Paris for the Haute Couture shows recently, it finally feels as if things are really getting back to ‘normal.’ I have also managed to have a couple of short breaks in Europe with my husband, and it really feels so good to be able to travel again. But on the flipside, I miss my dog, Mr. Butler every day. He was my companion and best friend for 16 years and I still struggle to believe he is no longer with us.

What are you most interested in right now?

I am really focusing on the day-to-day business of Olivia Palermo Beauty and of course my continuing work with LG SIGNATURE. I have always said so much of my creative inspiration has come from being in different cultures and countries and seeing how stylish people dress. So finally being back out there is amazing, it’s a creative overload!

You’ve been an LG SIGNATURE ambassador for a while now. What values can you say you share with the premium brand?

The LG SIGNATURE philosophy of Style and Sustainability really resonates with me and was definitely one of the reasons that made it so interesting for us to be able to work together. The Fashion Industry has had to work really hard to improve its environmental footprint and there is still much work for all of us to do but I do think that really taking care of the clothes that we value so that they last and can be enjoyed by a new owner when we have maybe tired of them is something we can all do. The LG SIGNATURE Washer and Dryer makes these efforts super easy. Its diagnostics can weigh the fabric to use the most efficient amount of detergent and water and the delicate program means pretty much everything can be cleaned at home. Most of us know we need to do better when it comes to sustainability, so it really helps when products such as the LG SIGNATURE range make that effortless for us and also look super stylish.

Olivia Palermo is watching the LG SIGNATURE OLED R TV, positioned in the living room.

What do you think of the LG SIGNATURE lineup based on your experience?

All of the LG SIGNATURE products that I have experienced are the best in their category. They are intuitive, have cutting-edge technology, and give you all the options you could possibly require without being over-complicated to use. And they look amazing, so you are happy to have them on display.

What bears the greatest significance when decorating a home?

Apart from my art pieces which only have to be beautiful, I expect everything to do its job properly. There is no point in having a couch that looks incredible but is not comfortable to sit on. This is where LG SIGNATURE has been so smart, their products perform amazingly, but they also look great.

Olivia Palermo is pouring a glass of wine in front of the LG SIGNATURE InstaView™ Door-in-Door® Refrigerator.

Do you like keeping up with the latest technologies? If so, is there a technology you’re particularly interested in these days?

In recent times, I have felt that I just can’t keep up with technology, some things seem to change so fast. When I think about what changes there have been over the last 10 years, it blows my mind and of course, my phone can do so many things that I don’t even know about! But, what is truly amazing is how technology is going in such a sustainable direction, brands are developing products that help all of us make better choices. Refrigerators you don’t have to open to see what is inside, washers that use less water and protect your garments to last longer.

Congratulations on the 1-year anniversary of ‘Olivia Palermo Beauty.’ What does this milestone mean to you?

Anyone who has their own business will tell you how thrilled they are to get through the first year. It is a milestone of course, but we are still very much at the beginning of this adventure, and there is so much to do. We are on track with our plan and I am so excited for the second year.

Your Instagram pictures from John Legend’s LG SIGNATURE X LVE wine party and fashion shows were a hit with fans. Do you have any styling tips for attending glamorous events?

It’s no secret that I am very last minute with deciding what to wear to events, it really depends on my mood. But some key tips are; Think about what the event is – Will you be mostly sitting or standing, eating or not. You want to look your very best, but you have to be comfortable. You cannot look amazing if you don’t feel good. A restricted corset-type top is not great if you are sitting all evening, and crazy high heels are a no-no if you will be standing and dancing all night. Accessories can really make a difference which may be a statement piece of jewelry or a perfect little clutch. And finally, a little Runway Red or Poppy on your lips will complete any look for that big night out!

Any tips for keeping fine garments in pristine condition, like a party dress or a cashmere sweater?

So many garments say ‘Dry clean only.’ When with the right machine, such as the LG SIGNATURE washer and dryer, they can be taken care of at home. The gentle care program means that even my super delicate items made from silk, cashmere and velvet can be cleaned at home which uses way less harmful products and is much better for the environment.

Olivia Palermo is posing in front of the LG SIGNATURE InstaView™ Door-in-Door® Refrigerator.

How do you like to relax?

When we are both at home, we love to have friends come over for an easy, relaxed evening. It’s well known my husband usually cooks but I put together a great selection of cheeses and crudites. I love eating fresh and raw, and the LG SIGNATURE Refrigerator means we can always be prepared. I also really enjoy choosing the best wine choice to go with what we are eating.

You recently released the ‘Ready for Summer’ video on your Instagram in collaboration with LG SIGNATURE. What is your daily routine to stay healthy and make the most of summer?

I try to do some exercise each day whether it’s a full workout, a few stretches or a nice walk – it clears my head. It’s also much easier to eat healthily in the summer because salads and fruits are in season and I love al fresco dining.

What’s next on your bucket list?

I would love to visit the Maldives. I have heard so much about this region and would love to experience the natural beauty myself. The other place on my list is Seoul! I have traveled extensively in Asia but have never been to Korea. And if I am honest, my obsession with Korean beauty products was definitely one of the reasons I was inspired to start my own beauty business, so hopefully, I will get to see everyone in Korea soon.

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LG’s Space-Saving WashTower Compact Showcases All-in-One Laundry Experience at IFA 2022

New Laundry Solution Delivers Exceptional User Experiences with Space-efficient and
Practical Design, Built-in Artificial Intelligence and User-centric Features

LG’s new WashTowerTM Compact Objet Collection is placed in the utility room next to the shelves.

SEOUL, Aug. 18, 2022 — LG Electronics (LG) has unveiled its new WashTower™ Compact laundry solution at IFA 2022. The new WashTower is a fully integrated two-in-one that combines a separate washer and dryer, all-in-one control panel and advanced AI in a single, space-efficient unit to deliver greater convenience.

An ideal laundry solution for a one or two-member household, the new WashTower brings better space-efficiency to the home. Compared to 2019 WashTower, its larger sibling, width and depth have been reduced by 100 and 170 millimeters, respectively, while its washer offers a generous 13 kilogram capacity and its dryer, a 10 kilogram capacity. The product’s lower height – cut down by 235 millimeters – allows for more comfortable access to laundry in the dryer positioned on the appliance’s upper half, easier filter management and the ability to install WashTower Compact in rooms with lower ceilings. Requiring less installation space than a stackable or side-by-side washer and dryer pair of the same laundry capacity, the relatively small model frees up space in the kitchen or laundry room for other uses, such as the convenient storage of detergents, fabric softeners and linen.

LG’s new all-in-one laundry solution also boasts a flat, unibody design that provides an optimal laundry experience and brings a subtle, minimalist aesthetic to the home. Located on the front of the appliance in between the washer and dryer, the Center Control™ lets users easily manage all settings and functions from one convenient place. WashTower Compact can integrate seamlessly with any type of décor or interior style, helping consumers to create a home environment that perfectly reflects their individual tastes.

What’s more, the innovative, new WashTower model takes the user experience – and laundry results – to the next level via the company’s advanced laundry technologies. Employing the Artificial Intelligence Direct Drive™ (AI DD™), the washer is able to identify the most suitable washing pattern (drum motions, water temperature and wash cycle time) for each load, reducing fabric damage to help clothing last longer. Meanwhile, the Smart Pairing™ feature saves users time and hassle by syncing the dryer with the washer; automatically selecting the best drying cycle based on washer load settings.* An excellent all-around performer, LG WashTower Compact also cuts down on washing times with TurboWash™ 360 and drying times via the Prepare to Dry preheating feature.

“Boasting a more space-friendly design, and equipped with LG’s latest AI-based laundry technologies, WashTower Compact delivers an exceptionally convenient user experience,” said Lyu Jae-cheol, president of LG Electronics Home Appliance & Air Solution Company. “We will continue to listen to consumers and meet their diverse and changing needs by developing smart, tech- and design-forward appliances for a better life at home.”

LG will be showcasing its latest innovations, such as the new WashTower Compact at its exhibition booth (Hall 18, Messe Berlin) during IFA 2022 (September 2-6) in Berlin, Germany.

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* Tested by Intertek on Jul 2022. Comparing the total program time for washing and drying 2 pairs of pajama in Quick Wash cycle with Prepare to Dry option. Results may differ depending on load composition and environmental factors.

[Executive Corner] A New Era of Customer Experience

Recently, we’ve introduced many revolutionary products, such as an indoor gardening appliance that lets you grow your own greens and flowers in the comfort of your own home and a laundry solution that packs a full-size washer and dryer into a single unit – automatically applying the optimal drying cycle for unparalleled user convenience. With user-centric innovations like these, LG and other like-minded companies are helping usher in an exciting, new era of customer experience (CX).

A front view of LG tiiun Nature Beige indoor gardening appliance next to a sofa in a living room.

At the essence of CX is an increased focus on how customers feel when they experience a particular brand, product and service. Nowadays, comprehensively understanding CX has never been more fundamental for company growth. No longer confined to customer-product interactions, CX refers to the total flow of any interactions between the company and the customer, targeting all the experiences and emotions that customers have and feel from the moment they first learn about a product or service, to purchase, use, repair, disposal and so on.

Signature Kitchen Suite 18-inch and 24-inch column wine cellars are showcased at the Signature Kitchen Suite showroom in Piazza Cavour, Milan, Italy

Considering the emotions and reactions that customers have, CX – if done properly – goes beyond traditional definitions to provide value that surpasses customers’ expectations, successively increasing the attractiveness or appeal of a brand, product or service. And, with the recent business landscape reorganizing around online and omni-channels, ‘digital’ has also become an integral part of CX and a key priority for companies.

A player character in the game 'Animal Crossing' strikes a pose at the Habitat Korea Zone of LG Home Island

The Age of Relational Value: The Customer-Company Interaction

The channels that users encounter and experience in the digital sphere are so diverse, with substantial variables in terms of the emotional responses elicited. While all variables cannot be controlled, the direction or even the degree of satisfaction can be modified by removing the source of dissatisfaction. Thorough analysis allows companies to determine what these may be and, subsequently, proactively respond to remove them from the equation. Brand competitiveness comes from offering a CX that fosters an emotional relationship with the customer and, to be successful at this, brands must be effective at increasing the positive emotions their customers experience.

In the past, having competitive technologies or products and an aggressive marketing strategy was sufficient. However, in this new era, a company must focus all available resources on the needs of the customer. CX, which includes direct, indirect and even virtual experiences, is where all such efforts come together. Direct experience comprises various categories, including exploration experience, purchase experience and user experience, along with the sharing and resale experience. For companies to compete in today’s market, offering a differentiated CX is essential, especially where the MZ Generation (a widely-used term in South Korea that encompasses Millennials and Gen Z) is concerned. With members of this group already accustomed to experiential marketing, designing a diverse range of experiences for them is exceptionally complex.

The PSG FIFA Fan Fest 2021 League’s staff members posing in front of the LG LED Zone.

Favoring unique shopping experiences both online and offline, the MZ Generation generally opt for experiences with optimized digital convenience and minimal interruptions. To provide a seamless CX without any hassle, companies are actively undertaking an array of digital transformation (DX) initiatives. From a micro perspective, DX plays a significant role in CX, enabling companies to resolve pain points in a short period of time – exactly what consumers expect and demand in today’s market. The ultimate goal is the innovation of CX, something that is now essential. Conducted continuously in the background, silent and subtle support for better CX backed up by variable data serves as a steppingstone on the path to building strong and lasting relationships with customers.

At its core, CX is a journey where brand loyalty is earned through the development of trust as well as the delivery of immersive experiences. Cyclical in nature, the CX journey repeats again and again, creating a genuine connection with customers that grows over time. With CX, the concept of customer loyalty, which had been all but abandoned in recent years, is reborn and reimagined for a new era.

Lee Hyang-eun, managing director of the Customer Experience Innovation Division at LG Electronics, posing for a photo

By Lee Hyang-eun, managing director of the Customer Experience Innovation Division at LG Electronics

Learn more about the areas of CX that LG will be focusing on in the future in the second part of this series, coming soon to Beyond News.

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The Power of Giving: Honoring the Golden-Hearted Volunteers

The staff of RMHC posing together for a photo with donated LG products

Between bushfires, floods, a global pandemic and a worsening cost of living crisis, Australian communities have endured so much over the past few years. But having to overcome such unprecedented challenges has made Aussies more resilient and more appreciative of what they may have taken for granted. That is, when we band together for the common good, we can withstand every challenge life throws at us.

RMHC staff taking donated LG UHD TV out from a van

To uphold this community spirit, LG Australia partnered with Ronald McDonald House Charities (RMHC) last December to support their incredible work in helping families rediscover the good in life, even in the toughest of times. With LG donating more than AUD 260,000 in home appliances, entertainment products and air-conditioning systems, RMHC has been able to refurbish its houses across Australia, which provide a home-away-from-home for more than 10,000 families traveling long distances for the treatment of their seriously ill or injured children.

A promotional image of LG Golden Hearts campaign featuring many different RMHC staff

In March, LG Australia launched the #LGGoldenHearts campaign to celebrate RMHC’s many kind-hearted volunteers. Following National Volunteer Week, which runs from May 16 to 22, the #LGGoldenHearts campaign recognized the selfless contributions of 11 RMHC volunteers who dedicate their precious time to the charity and the families by rewarding them with a LG prize package.

With more than 120 volunteers nominated, this initiative successfully put the spotlight on some of the charity’s unsung heroes and the positive impact they leave on families facing unimaginable challenges. Every single nominee had their own unique and inspiring story – like stepping in to fill last-minute shifts even during Christmas and becoming a volunteer to repay the kindness they received from RMHC when their family needed a helping hand.

A photo of the Sydney Dance Company crew practicing

LG Australia also worked with Sydney Dance Company to donate eight-week memberships to online dance classes in line with RMHC’s Dance for Sick Kids fundraising event – an inclusive 7-day challenge held every May to support sick children and their families and bring together a community of people who want to make a difference. The membership was donated to each RMHC Chapter nationally, which allowed hundreds of people staying at RMHC locations to enjoy fun and entertaining moments together.

A photo of LG's van parked at the front of RMHC building to donate a few LG products

The #LGGoldenHearts initiative is part of the broader CSR program held by LG Australia, which includes campaigns like LG Local Legends – now in its third year of calling on Australians across the country to nominate their community’s heroes. The campaign demonstrated LG Australia’s commitment to fostering meaningful relationships with like-minded, purpose-driven organizations while encouraging Australians to recognize the good in everything around us.

Learn more about LG Australia’s partnership with RMHC here.

Contributed by LG Australia

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LG to Showcase Its Cutting-Edge Innovations at IFA 2022

Company to Present Vision of Reimagined Technology, Lifestyles and
Experiences as the Tradeshow Makes Offline Return

The promotional image of LG for IFA 2022

SEOUL, Aug. 15, 2022 — LG Electronics (LG) invites consumers from around the globe to experience its latest innovations up-close and in-person at IFA 2022 in Berlin, Germany (September 2-6). Under the theme of Life, Reimagined – with the booth displaying LG’s vision of reimagined technology, rediscovered lifestyles and redefined experiences – the company will introduce an array of products that break new grounds in technology advancement as well as unique, new solutions and services designed to deliver unparalleled customer experiences.

LG is thrilled to be returning to Berlin for IFA for the first time since 2019. Europe’s premier consumer electronics tradeshow is back on the ground in the German capital after a two-year hiatus and ready to again wow visitors from all over the world.

During IFA 2022, visitors can discover LG’s latest innovations, and learn how the company is reimagining the customer experience, at its booth in Hall 18 at Messe Berlin. Those who cannot attend IFA in person can still explore the LG booth by checking out the LG Booth video, which will be uploaded on the LG Global YouTube channel (www.youtube.com/GlobalLG).

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Presenting the More Effective, Accessible Smart Home With LG ThinQ

Image with a kitchen decorated with various LG products on the right and a person touching a smartphone displaying LG ThinQ app on the right

Thanks to several breakthrough innovations of recent decades, several home appliances can work in unison via NFC Tag, Bluetooth or Wi-Fi to form the integrated home solutions that put the ‘smart’ in smart home. With technology advancing so rapidly, the role of the smart home has evolved from simply providing basic functions to now offering subscription services and integrated care services that elevate people’s wellbeing.

An image with a smartphone displaying ThinQ app on the left and LG washer placed in the laundry room on the right

Since debuting in 2017, LG’s ThinQ™ smart home solution has been helping people live more accessible, more comfortable everyday lives in multiple ways. With the advanced ThinQ platform controlling the home, consumers can set a routine that automates multiple appliances at once while being able to monitor them in real time remotely. The comprehensive home assistant even comes with ThinQ Care, which identifies potential issues, and the ability to purchase supplies or replacements on the ThinQ store with ease.1

Let’s explore how LG ThinQ is bringing next-level convenience and smarter control to thousands, if not millions, of homes across the world.

LG appliance user scrolling down the ThinQ Recipe with the smartphone

Preparing meals has never been simpler

When arriving home exhausted, cooking may be the last thing on your mind. With ThinQ Recipe guiding you every step of the way, creating tasty, healthy dishes is less of a chore and more of a hobby. To kick the cooking process off, ThinQ uses your preferences and dietary needs to recommend both trendy online recipes and LG Original Series recipes – prepared and tested by LG food scientists and chefs to unlock LG oven’s full potential. But before cooking your selected recipe can start, do you have all the required ingredients? In collaboration with Amazon Fresh, Walmart, Walmart, Kroger, Target and Instacart, you can now make sure you’re never missing an item by ordering supplies from your favorite grocery store via the app.2 So, once you’re ready to cook, open up a video guide and follow the instructions. Then put your creation in the LG InstaViewTM Oven, which is ready to go thanks to LG ThinQ having already sent over the temperature and cooking time that will cook it to perfection. The only thing left to do after the food has been cooked and served is to make sure the room temperature is perfect for you by controlling the LG DUALCOOL air conditioner via the app. Now you can enjoy your perfectly home-cooked meal to the fullest.

Under the title

Providing the smart home solutions everyone can use

To make sure everyone can experience a convenient, connected smart home, LG ThinQ has incorporated useful voice guides to provide better accessibility. Through voice recognition technology, elderly people or those unfamiliar with smartphone can directly speak to your Alexa, Google Assistant devices or directly to LG ThinQ app to give instant verbal feedback on device-related problems.

(from left to right) photo of a snowing forest, a person activating LG ThinQ app with his/her smartphone with gloves on and a photo of a luxurious living room where LG appliances are controlled by LG ThinQ app

LG ThinQ-powered convenience is now available with most LG devices, including its well-known refrigerators, washing machines, air conditioners as well as its Air Water Heat Pump (AWHP), WashTower™, ceiling fans and more. And since these appliances become more compatible with Google Assistant now in almost a hundred countries and Amazon Alexa in sixty-four, more people can get accurate information on their appliances in a matter of seconds.3

Virtual image of a two-story house fully equipped with various LG products such as a refrigerator, a washer, a dryer, a PuriCare air purifier and more

Joining Matter for a more integrated platform

What’s more, LG recently joined the Board of Directors of the Connectivity Standards Alliance (CSA), the leading global organization for developing, evolving and promoting universal open standards for the Internet of Things (IoT). LG will lead the way in developing smart home ecosystems by actively participating in the development and standardization of Matter, the Alliance’s open-source IoT protocol for connecting smart home devices.

The official logos of LG Electronics and Connectivity Standards Alliance

With LG ThinQ, every person, disability or no disability, can experience the smart homes that make daily life simpler and easier through innovative functions and state-of-the-art appliances.

Learn more about LG’s smart appliances and LG ThinQ here.

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1 Availability of the services and features may vary depending on product model or region.
2 LG ThinQ Recipe app is applicable for models featuring Scan to Cook. Services and features may vary depending on model or region.
3 Google Assistant is compatible in 99 countries and Amazon Alex is compatible in 64 countries in North America, South America, Asia, Middle East, Africa, Europe and Oceania as of the first half, 2022.

LG Levels Up Security of Its Commercial Displays With Advanced Eavesdropping Detection

To Give Corporate Customers the Level of Protection they Demand, Company is
Applying Reliable Anti-Eavesdropping System to Latest Digital Signage Solutions

Image of LG One:Quick display

SEOUL, Aug. 11, 2022 — LG Electronics (LG) is introducing an innovative eavesdropping detection solution for its commercial signage products. Going forward, the cutting-edge security system will be applied to the company’s flagship models, including LG LED All-in-One, LG LED Bloc and LG MAGNIT, as well as select video walls and UHD signage products supporting webOS 4.1.

As demand for commercial signage products expands across multiple industries, so does the need for related technologies that serve the needs of companies operating in different sectors. Although counter-surveillance is important in every sector, some entities such as corporates, government agencies, national institutions and the military prioritize confidentiality and the protection of personal information. LG, in partnership with high-tech security technology provider GITSN, has addressed this growing need by installing a dedicated app that runs with GITSN’s eavesdropping detection terminal in LG’s smart signage platform, webOS.

The new eavesdropping detection function displays a warning icon on screen in real time as soon as it detects any abnormal signal. The system utilizes simple icons to keep attendees updated on just how secure they are at all times. Moreover, LG’s webOS-based detection function, which can cover multiple conference/control rooms at once, analyzes every inch of a potential risk fast and accurately to alert those in charge immediately.

“LG’s newest solution detects various potential, unexpected risks and reports it immediately, while also bringing the company’s security management up to date,” said Paik Ki-mun, senior vice president and head of the Information Display business unit of LG Electronics Business Solutions Company. “LG will continue to introduce the high-definition display solutions that not only express the most vivid colors and clear images to date, but also let consumers feel safe while they use them.”

The latest signage solution will be available in the third quarter of 2022, starting with key markets in Middle East and Asia, with other markets to follow.

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An Evening of Entertainment With LG SIGNATURE

The select British wines served at the LG SIGNATURE event in UK: (from left) Nyetimber Demi-Sec Sparkling, Hoffmann & Rathbone Pinot Noir, Wiston Estate Rosé NV and Kit’s Coty Chardonnay

LG recently hosted members of the UK media and key retail partners of LG SIGNATURE at BST Hyde Park, UK’s leading music festival held over a couple of weeks once a year in London’s Hyde Park, to enjoy the luxurious “LG SIGNATURE Hosts” experience. The ‘money can’t buy’ event was held at one of only seven fully catered, private hospitality suites at legendary British rock band The Rolling Stones’ 60th anniversary concert.

Tom Harrow, wine director of Honest Grapes pouring a glass of champagne at the prestigious partyTom Harrow, wine director of Honest Grapes

Within the LG SIGNATURE suite, attendees could enjoy various British refreshments including Scotch eggs and a ‘best of British’ wine tasting session with Tom Harrow, known as ‘The Wine Chap’. While savoring every sip of four perfectly chilled, select British wines, including Wiston Estate Rosé NV, Kit’s Coty Chardonnay, Hoffmann & Rathbone Pinot Noir and Nyetimber Demi-Sec Sparkling, guests were able to learn about and experience the impressive features, unique functions and design aspects of the LG SIGNATURE Wine Cellar, from which the wine was being served.

LG SIGNATURE Wine Cellar and Washer and Dryer displayed at the hospitality suites in BST Hyde Park.

The event also presented the perfect opportunity to introduce LG SIGNATURE Washer and Dryer to the people of the UK, an advanced laundry duo delivering the ultimate living experience to discerning individuals with both functionality and timeless aesthetics at the forefront of its design process. While a black tempered glass door and porcelain enamel coating allow it to complement any luxury setting, the LG SIGNATURE Washer and Dryer also benefits the environment with minimized noise levels and 4A-rated energy efficiency.

A gift for guests including an LG SIGNATURE leather double wine holder, Wiston Estate Rosé NV, Hoffmann & Rathbone Pinot Noir and an LG SIGNATURE-branded champagne stopper.

The concert began with incredible performances from young, talented musicians including Sam Fender and Courtney Barnett, followed by two unforgettable hours of The Rolling Stones rocking the stage with their all-time classics. At the end of the evening, each guest was gifted an LG SIGNATURE leather double wine holder containing two of the wines presented during its tasting event – Hoffmann & Rathbone Pinot Noir and Wiston Estate Rosé NV – as well as an LG SIGNATURE-branded champagne stopper.

The attendees of “LG SIGNATURE Hosts” experience held at BST Hyde Park posing together for a picture

The event was the latest LG SIGNATURE Hosts experience to present exclusive access to one of the most prestigious, in-demand events in the UK. With aesthetically pleasing LG SIGNATURE products seamlessly blending into every experience, customers can simultaneously appreciate the brilliance of the show and LG’s premium devices in one place.

The photo of the hospitality suite for LG SIGNATURE Hosts event during The Rolling Stones’ 60th anniversary concert

Contributed by LG UK

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More Personalized, More Convenient: LG Smart TVs Enhance the Prime Video Viewing Experience

A user-friendly hub for content consumption, the modern smart TVs offer access to more movies, series, documentaries and live-streamed events than one can count. The downside to having such a wealth of content options so conveniently available is figuring out what to watch.

To help users discover great, new content, LG continues to streamline and expand the viewing experience on its market-leading smart TVs. The company’s webOS smart TV platform is constantly evolving, growing its capabilities while simultaneously simplifying users’ path to greater viewing enjoyment.

A promotional image for Amazon Prime Video’s epic fantasy TV series, ‘Wheel of Time.’

As part of these ongoing efforts, LG’s latest Smart TV models are the first to have an opted-in enhanced Prime Video experience, with easy access to personalized content suggestions available directly from the “Now Streaming” section on the LG TV home screen.

The LG Smart TV webOS screen listing Prime Video’s popular Amazon Originals as thumbnails.

This means watching a favorite show on the global streaming service is as easy as turning on the TV and heading to the “Now Streaming” section using either voice command or the Magic Remote. In addition to watching a movie or show right where they left off, users can browse Prime Video’s content recommendations on screen without having to open the Prime Video app. These recommendations reflect relevant content based on their tastes and viewing history. The TV will show the last two watched titles and a list of personalized content users might enjoy from new shows, movies or live sports.

Amazon Prime Video’s webOS Home Page with a notification being displayed explaining the platform’s personized recommendations.Pop-up notification

The time and hassle-saving enhancement rolled out globally with a recent software update for LG’s 2021/2022 model Smart TVs. These TV owners will be alerted to the availability of the Prime Video user-experience enhancement by a pop-up notification when launching the Prime Video app and they will be able to opt in or out on the Prime Video settings page.

The settings page of webOS which lets users see and edit their membership, subscriptions, recommendations, etc., with ease.Opt-in Settings

One of the most popular streaming services on LG TVs worldwide, Prime Video can accommodate any taste or interest with its impressive selection of content. Among its expansive library of movies, TV shows, documentaries and more, are acclaimed Amazon Originals such as The Marvelous Mrs. Maisel, The Boys and Tomorrow War, as well as exclusive live sporting events like Thursday Night Football. The service is included with membership to Amazon Prime, see amazon.com/primevideo for details.

A promotional image for Amazon Prime Video’s original action-packed TV series, ‘The Boys.’

The optimized Prime Video experience on LG Smart TVs is representative of Amazon and LG’s continuing commitment to expanding and streamlining the user and viewing experience.

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LG’s New TONE Free Earbuds Deliver Enhanced Audio Quality, Features Fit for On-The-Go Lifestyles

New Lineup Offers the Ultimate Sound Experience with Combination of
Superb Audio Quality, Adaptive ANC and a Comfortable Fit

An image of the new LG TONE Free and TONE Free fit lineup

SEOUL, Aug. 8, 2022 — LG Electronics’ (LG) 2022 lineup of TONE Free™ true wireless earbuds provides the ultimate sound experience with advanced audio technologies, a better-fitting design and a host of useful, new features. Demonstrating LG’s ongoing commitment to user-centric innovation, the new TONE Free earbuds are the perfect everyday companions for today’s on-the-go lifestyles.

This year’s flagship model (T90) TONE Free earbuds deliver impressive sound thanks to several upgrades, including a new internal structure with larger drivers that helps generate deeper, more satisfying bass. The use of graphene, a premium material that reduces vibration while boosting audio quality, enables the T90s to produce incredibly dynamic, yet balanced and crisp sound. A treat for the ears in more ways than one, LG’s T90 earbuds integrate the performance enhancing capabilities of Meridian Headphone Spatial Processing (HSP), a specialized technology from LG’s long-standing partner in delivering superior sound, Meridian Audio. With HSP inside, the earbuds present a full, more natural sound stage with a clear center image – making one feel like they’re listening to music played through real stereo sound system. In addition, Meridian’s Perfect Balance technology enables the T90 earbuds to achieve a consistent tonal balance at any volume.

What’s more, LG’s T90 TONE Free Dolby Atmos earbuds are the world’s first wireless earbuds to support Dolby Head Tracking™ across all content and devices. Dolby Head Tracking recalibrates the sound as users move their heads for a more natural sound experience, so users will feel like they are in the center of the scene and experience a whole new level of audio immersion whether they are listening to music, watching movies, enjoying favorite streaming series or playing video games. Dolby Head Tracking together with Dolby Atmos content further elevate the listening experience, providing incredible detail, depth and clarity. The T90s are the first wireless earbuds to feature an audio virtualizer designed by Dolby specifically for earbuds – an advanced solution that expands spatial dimensionality for stereo entertainment.

Additionally, the T90s come with Snapdragon Sound™ Technology Suite1 meaning users can experience a level of sound quality previously only available on wired headphones. Along with 24-bit/96kHz high-resolution audio, LG’s Snapdragon Sound earbuds provide robust connectivity, crystal-clear voice quality and low latency, making them perfect not only for listening to audio, but also for making voice calls and gaming.

On top of that, the company’s premium wireless earbuds offer improved Active Noise Cancellation (ANC) with the Double Step ANC Algorithm and Real Time ANC Optimizer. The Double Step ANC Algorithm leverages a new filter with a higher sampling rate to cancel out external noises more effectively, and an advanced howling detection algorithm to eliminate unpleasant and distracting feedback. Meanwhile, the Real Time ANC Optimizer automatically adjusts ANC performance by analyzing the actual position of the buds inside the user’s ear via the inner microphones.

LG’s latest TONE Free’s fit delivers comfort while boosting performance for enhanced sound and optimized noise cancellation. Created in collaboration with South Korea’s POSTECH Ergonomic Design Technology Lab, the earbuds’ comfort fit design boasts ergonomic precision and an optimized shape that feels better in the ear. Moreover, the new models are both smaller and lighter in weight than their predecessors, meaning users can wear TONE Free for extended periods with less distraction. The TONE Free’s Performance Fit ensures the right positioning in ears delivering more ultimate sound experience.

LG’s new TONE Free models also ship with the UVnano charging case, which uses ultraviolet light to help keep the earbuds hygienically clean. New for 2022, LG’s UVnano technology provides wider coverage, sterilizing all parts of the ear gels. Additionally, the T90s adopt medical-grade, hypoallergenic ear gels to reduce the risk of skin irritation in the ear canal. Outstanding user convenience is another key benefit of LG’s TONE Free earbuds, which now boast enhanced connectivity and wider compatibility. Plug & Wireless, a feature that enables the charging case to double as a Bluetooth transmitter, enhanced with a useful, new voice chat function2 that is ideal for conference calls and for chatting with friends while gaming. With the included USB-C to AUX cable, users can plug the case into a radio, treadmill, in-flight entertainment system and a wide range of other products to enjoy the wireless freedom and first-class sound quality.

Courtesy of Voice Pickup unit, the premium T90s even provide an improved voice calling experience. The Voice Pickup Unit detects and minimizes ambient noises when the user is speaking, making it easier for whomever is on the other end to hear what they are saying. New TONE Free models offer up to 9 hours of use on a single charge while the case itself can provide a further 20, for up to 29 hours of listening enjoyment.3 And, with a new quick charge feature, the earbuds can be completely charged after approximately 1 hour in the UVnano charging case.

Finally, 2022 sees the introduction of LG’s new TONE Free fit lineup (models TF7 and TF8) designed for active lifestyles, providing a secure and comfortable fit for active moments from running and mountain biking, to vigorous training sessions at the gym. Both models incorporate SwivelGrip technology – which helps keep the earbuds firmly and comfortably in place, even during the most intense workouts – and offer a lightweight design that promotes better air circulation.

Moreover, TONE Free fit models deliver solid ANC performance, clear spatial sound with Meridian HSP technology, and the hygiene-enhancing benefits of medical-grade, hypoallergenic ear gels and LG’s UVnano charging case. IP67 rated, the TF7 and TF8 are resistant to rain, splashes, sweat and dust to make it easy to go running or working out without any worries.4

TONE Free fit models have a battery life of 10 hours (up to total 30 hours with the charging case). For more enjoyable workouts at the gym, the TF8 earbuds can connect to older, Bluetooth-less treadmill displays by using LG’s innovative Plug & Wireless solution.

LG’s 2022 TONE Free true wireless earbuds will be rolled out in major markets worldwide from the end of August.

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1 Full benefit of Qualcomm Snapdragon Sound™ Technology Suite can be enjoyed when both source device and earbuds are Snapdragon Sound enabled. Source devices not enabled by Snapdragon Sound technology can be used in Plug & Wireless mode. Snapdragon and Snapdragon Sound are trademarks or registered trademarks of Qualcomm Incorporated. Snapdragon Sound is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.
2 Voice chat function is available only when using the included USB-C to USB-A cable.
3 Up to 29 hours of use available with ANC turned off. With ANC turned on, LG 2022 TONE Free earbuds offer up to 15 hours of playback time: 5 on a full charge plus an additional 10 hours via the charging case.
4 Charging case is not waterproof. Earbuds must be thoroughly dried prior to placing them into the cradle.

Key Specifications:

  T90 T60
Sound Quality Graphene Unit Y Y
Driver Unit Size Dynamic 11 Φ Dynamic 11 Φ
Meridian Sound Y Y
Dolby Head Tracking Y
Mic System 3 MIC + VPU 3 MIC
ANC Real-time ANC Optimizer Y N
Double-step ANC Algorithm Y Y
Health UVnano Y Y
Medical Grade Silicone Ear Gels Y Y
Battery Life Earbuds / Charging Case Up to 9hrs/20hrs (ANC Off) Up to 9hrs/20hrs (ANC Off)
Convenience Plug & Wireless Y
Whispering Mode Y Y
Charging Fast Charging Y Y
Wireless Charging Y
Active IPX Rating IPX4 IPX4

 

  TF7 TF8
Sound Quality Meridian Sound Y Y
Mic System 3 MIC 3 MIC
ANC Active Noise Cancellation Y Y
Health UVnano Y Y
Medical Grade Silicone Ear Gels Y Y
Battery Life Earphones / Charging Case Up to 10hrs /20hrs (ANC Off) Up to 10hrs /20 hrs (ANCOff)
Convenience Plug & Wireless Y
Charging Fast Charging Y Y
Active IPX/IP Rating IP67 IP67

 

Have It Your Way: LG TV, an Entertainment Hub for a Better Life at Home

The new webOS Home Screen displaying popular shows, recommended content and icons for every popular video streaming service

One of the major trends in consumer electronics, the ‘personalized user experience’ is something LG TV owners get to enjoy every day thanks to the abundance of convenient, customizable features and lifestyle services accessible via LG’s webOS platform.

Since its launch in 2014, webOS has continued to evolve, offering increased functionality, services and options with each new update and version release. The latest webOS UI makes 2021 and 2022 LG TVs the ultimate home entertainment hubs – able to provide an ever-growing number of lifestyle apps, easier access to recommendations with the newly launched Life’s Good Hub and seamless mobile integration with effortless content mirroring.

The webOS Home Screen’s new Life’s Good Hub category providing content designed to enhance quality time spent at home.

Revamped to help users navigate the expansive list of services on offer, the new webOS Home Screen now includes the Life’s Good Hub section, where users can discover some of the latest lifestyle apps at the press of a button. The lifestyle section provides a curated selection of up to fifteen apps centered on improving a specific aspect of life at home, such as fitness, wellbeing or staying connected. A real time-saver, the new feature enables users to find services suited to their unique tastes and preferences, ‘handpicking’ the most relevant apps from the approximately 2,200 currently available* on the LG webOS platform.

Another important consideration for today’s users is the mobile experience and cross-device compatibility. LG’s ThinQ app has been updated to make it easier to mirror content from mobile devices to LG TVs. Users will enjoy being able to switch from watching on their mobile to watching on the TV when playing content from a range of different sources, including major streaming services, LG Channels and LG Fitness.

WebOS being used as an optimized communications solution for video conferencing in a meeting room

The new lifestyle content that LG continues to bring to the webOS platform shows that the company understands and appreciates the ways in which consumers’ needs and lifestyles have changed in recent times. Take RemoteMeeting, for example: an easy-to-use video conferencing solution designed with the growing ranks of remote workers – and those wanting to catch up with friends and family in other places – in mind. Setting up the app on LG TV is fast and simple as it doesn’t require connection to a laptop or PC. From August 5, users signing up to RemoteMeeting will receive a free, 6-month membership, no matter where in the world they call home.

In an uncertain world, self-care is just as important as connecting with others, and for that LG’s latest TVs support apps such as Insight Timer. The popular meditation app is engineered to help users combat anxiety, stress and poor-quality sleep through an array of uplifting and relaxing content and wellness tools. LG 2021 and 2022 TV owners can enjoy Insight Timer free for 12-months, granting them access to 150,000 guided meditations, soothing music tracks and more.

LG Smart TVs with webOS provides a wide range of workouts to help users achieve overall well-being

Fitness is a key component of achieving personal wellbeing, too, which is why LG’s latest TVs offer several apps that can help users turn their living rooms into private workout studios. 305 Fitness, which features invigorating dance workouts with music from a live DJ and popular subscription workout apps such as MaxPro, Fiit TV and Flexit, will be arriving later this year.

A man and woman posing in front of an LG Smart TV displaying a K-pop group’s performance to celebrate more K-culture content coming to LG’s webOS platform.

Additionally, LG’s webOS 22-powered TVs will soon be welcoming the hotly-anticipated IDOLLIVE app. A dream come true for the world’s legions of K-pop fans, the app lets users stream a plethora of compelling K-pop content, including live performances, exclusive interviews and music videos, and offers subtitles in five different languages (English, Japanese, Indonesian, Mandarin and Thai).

With an intuitive UI and a growing library of apps and services spanning entertainment, smart home management as well as personal growth and wellbeing, LG TVs with webOS continue to redefine the ‘personalized user experience’ and deliver a better life at home to consumers worldwide.

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* App availability varies per region.

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