LG Kicks Off Global Rollout of 2021 TV Lineup Headlined by Unrivalled OLED TVs

Delivering Outstanding Viewing Experiences, LG’s Expanded Range
Includes New QNED Mini LED TVs and Upgraded NanoCell TVs

Five different OLED TV models from the LG 2021 TV lineup showcased in a dark room to really show off their sleek modern designs and self-lit panels that produce sharp and realistic pictures

SEOUL, Feb. 16, 2021 — LG Electronics (LG) announces the global rollout of its 2021 TVs with products that give consumers more choice than ever before with an expanded lineup that features new OLED, QNED Mini LED and NanoCell TVs. Guaranteed to deliver an exceptional home entertainment experience, the comprehensive collection offers a wider range of screen sizes from the most compact 43 inches to a new-to-market 83 inches and a mesmerizing 88 inches so there’s a perfect LG TV for any size room or user needs.

LG’s 2021 OLED TVs (series Z1, G1, C1, B1, A1) boast self-lit panels that produce ultra-sharp, ultra-realistic picture quality and smooth, natural motion, as well as strikingly slim designs that complement any décor. All models in the G1 series feature the new OLED evo technology, the next step in the evolution of OLED TVs that delivers better luminosity for higher brightness and punchy images with amazing clarity, detail and realism. The C1 series, LG’s most popular OLED TV range, offers the most screen size options to accommodate diverse user needs and spaces, starting with the space-friendly 48-inch all the way up to the expansive 83-inch. For customers looking for more a more price-competitive entry into the world of OLED, LG B1 and A1 series may be exactly what they’re looking for.

An exciting addition for 2021, QNED Mini LED TVs take LCD TV picture quality to the next level. Available in an array of 8K (models QNED99, QNED95) and 4K (models QNED90, QNED85) and 4K options, these models employ LG’s Quantum Dot NanoCell technology and Mini LED backlighting to achieve deeper blacks, more vibrant, accurate colors and greater contrast than conventional LCD televisions.

LG QNED Mini LED TV sets a new standard for the LCD TV category, enabling users to enjoy excellent HDR image quality and a far more immersive viewing experience, thanks to the combined power of the new NanoCell Plus technology and quantum dot to deliver improved red and green while the blue wavelength is emitted from the LED.

Of the entire LG 2021 TV lineup, the new NanoCell 8K and 4K TV offerings provide the greatest number of options with a large selection of 8K (models NANO99, NANO 95) and 4K range (models NANO90, NANO85, NANO80, NANO77, NANO75) units to choose from. All models feature LG NanoCell display technology, employing nanoparticles to filter out color impurities, resulting in lifelike images that draw the viewer deeper into their favorite movies, sports and shows.

Beyond superb picture quality, all of LG’s premium 2021 TVs offer an immersive home entertainment experience through compatibility with the latest standards and content formats, and brand-new features and functions that add differentiated value. With support for Dolby Vision IQ, Dolby Atmos®, HDR10 PRO and Filmmaker Mode™, this year’s TVs make the latest movies, TV series and documentaries come to life through picture and sound of the highest quality.

What’s more, the international product testing agency Intertek has certified LG OLED TVs as having 100 percent color fidelity, which takes viewer immersion to a new level.1 And for viewers’ ultimate comfort, LG OLED TVs are also easy on the eyes, thanks to the low blue light certification from TÜV Rheinland and flicker-free certification from Underwriters Laboratories.

Improving on the premium gaming experience LG TVs have become known for, the new Game Optimizer automatically applies the best picture settings according to the type of game the user is playing: first-person shooter, role-playing or real-time strategy. And sports fans will find it easier than ever to keep up with their favorite leagues and teams on LG TV with Sports Alert, while OLED Motion Pro displays every exhilarating moment and key play in incredible clarity. With Bluetooth Surround Ready, LG TVs can wirelessly connect to multiple Bluetooth speakers to deliver powerful, nuanced audio that faithfully recreates every sound on the field to recreate the feeling of being at the stadium.

Every model in the 2021 LG TV lineup supports the advanced HDMI 2.1 feature, enhanced audio return channel (eARC), which simplifies the process of connecting the TV to a sound system while also optimizing the audio. Also supported is automatic low latency mode (ALLM), which delivers seamless gaming and lag-free viewing. Select LG TV models support a variety of other HDMI 2.1 features as well.

Featured in the majority of this year’s TVs is LG’s latest intelligent processor, α (Alpha) 9 Gen 4 AI.2 Integrating improved deep learning, the upgraded processor boosts upscaling performance to make content of any quality look sharp and detailed on the new TVs’ high-resolution screens. The α9 Gen 4 further optimizes visual output, making precise adjustments in accordance with the amount of light in each scene, the genre of content playing and ambient conditions in the viewing environment.

Picture quality is further improved with LG AI Picture Pro which recognizes the objects onscreen and processes them independently to bring three-dimensionality and depth to every scene. Additionally, AI Sound Pro up-mixes two-channel audio to virtual 5.1.2 surround while Auto Volume Leveling ensures a consistent volume when switching between channels or streaming apps.

The user experience offered by LG’s newest TVs is now more convenient than ever thanks to webOS 6.0, the latest version of the company’s intuitive smart TV platform. Revamped and refined for 2021, the new webOS user interface provides faster access to apps as well as simpler content discovery with finely-tuned personalized recommendations. And a redesigned Magic Remote has dedicated hot keys for popular content providers, allowing users to jump to their favorite services with just a quick push of a button.

Select TV series, models and sizes will begin rolling out to participating retailers in the first quarter continuing throughout the year with specific dates and lineups announced locally.

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1 Third-party testing conducted by Intertek reported color fidelity of the display to be 100 percent, based on CIE dE 2000 color difference metric calculated for 125 color patches distributed across the entire color volume. Color difference (Delta-E) value was less than 2 for each of the 125 color patches.
2 Processor featured in the following LG TV series: OLED Z1, OLED G1, OLED C1, QNED Mini LED QNED99, QNED Mini LED QNED95, NanoCell Nano99, NanoCell Nano95 series.

Completing Your Space With Concept Appliances

With everyone spending more time at home these days, as expected interest in improving one’s interior environment has soared. But what exactly makes a space more inviting, comfortable and usable? Interestingly, home appliances play a big role in renewing and revitalizing one’s living space and can make even the most humdrum of interiors look and feel new again.

A photo of LG's Furniture Concept Appliances giving a modern and luxurious look to a kitchen.

Today, consumers want to put their own stamp on all aspects of their personal space. As a company always with an eye on the latest lifestyle trends, it should to no surprise that LG has a home living solutions for these times. LG’s Furniture Concept Appliances not only fit seamlessly with any kind of décor but are designed with the flow of daily life and the way we live now in mind.

With a wide selection of modern yet timeless colors and premium materials to choose from, LG’s Furniture Concept Appliances seamlessly blend technologically advanced home appliances with design elements more commonly found on luxury furniture pieces. A bold reimagining of what appliances can be, this new lineup includes French-door type InstaView™ Door-in-Door™ refrigerators, fridge and freezer, dishwashers, a microwave oven, water purifier, WashTower, and the Styler, with more products in the pipeline.1

The LG Furniture Concept Appliance range featuring premium materials and colors combined with advanced technology.

The idea for this collection originated from a desire to move past the concept of appliances as bulky, unstylish necessities, and arrive at a place where spatial, neutral, and stylistic integration are built into the DNA of each product without sacrificing functionality. LG Furniture Concept Appliances are the embodiment of this idea, able to coexist in harmony with any interior design aesthetic and, just as importantly, with the needs of today’s diverse lifestyles.

While each product is designed to effortlessly blend in with its immediate surroundings, the collection as a whole is capable of bringing harmony to the entire living space. Some of the products even offer replaceable front panels with different color and material options2 so they will always match their environments regardless of which room they’re in.

A photo featuring the simple yet exquisite LG Styler, washing machine and dryer.

With choice comes freedom and with Furniture Concept Appliances LG is providing consumers with the freedom to curate their space exactly as they want it. LG’s Color, Material & Finish (CMF) designers are responsible for the gorgeous colors found on LG’s award-winning home appliances. LG’s Design Management Center then went the extra mile, consulting with color experts at the Pantone Color Research Institute to present a color palette in Furniture Concept Appliances that is both classical and consistent with the latest trends in interior design.

The carefully selected materials selected for this premium lineup of appliances further exemplify the collection’s distinctiveness and refinement. FENIX, stainless steel and glass are combined in various ways to achieve a subtle sophistication and, as elements favored by many architects and interior designers, they can also help to unify the appliances with the indoor environment. Extremely durable and available in a variety of colors, FENIX is a new material with a super-matte surface and special coating technology. Developed by Arpa Industriale, an Italian maker of furniture and interior materials, FENIX is eco-friendly and soft to the touch,3 while the stainless steel and glass used for the products’ exteriors are finished with a high-density matte surface treatment that enhances the beauty of the appliances and their ability to melt unobtrusively into the home interior.

A photo of an expansive kitchen boating luxurious LG Furniture Concept Appliances to enhance the atmosphere of the modern space.

LG understands that good design is key to achieving balance in the home where so much of our time is now spent. This is why during the design process, the company not only considers the appearance and functionality of the product itself, but also how it will fit within the user’s space and their lifestyle. The LG Furniture Concept Appliances collection represents a new direction in home appliance design, one where convenience, style and spatial integration are seamlessly unified for a better life at home.

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1 Product availability varies by region.
2 Color and material may vary by region.
3 Source: www.arpaindustriale.com/en/products

Your Guide to a Safe (Yet Still Romantic) Valentine’s Day

An illustration of a home showing how to spend Valentine's Day with LG's various products.

Valentine’s Day is just around the corner, and fanfare and frivolities aside, the essence of this special occassion is to express true love, which can be accomplished without expensive restaurants or romantic getaways. There are plenty of ways to celebrate the special day at home, and with the LG ThinQ taking role as a lifestyle platform, it can help make your Valentine’s Day more memorable without sacrificing safety. It can help you express love in a variety of ways from the perfect meal to fun-filled activities with your loved ones.

An illustration featuring LG Puricare, an LG washing machine and a woman putting her date clothes inside LG Styler at 9am.

Turn Your Home into Cupid’s Safe Bubble
With LG ThinQ, create the perfect environment for this special day is easier than you might think. The Routine feature on the LG ThinQ app  remembers your settings on different appliances to make cleaning easier every time.1 Customize your own modes, such as a “Fresh Air Mode” which could start the robot vacuum cleaner and the LG air purifier simultaneously to keep dust to a minimum while cleaning. With LG Styler, you can freshen up that flattering dress or elegant suit from the back of the closet.2 For everything else, use LG’s washing machine with steam that sanitizes while cleaning.3

An illustration of someone buying a pair of LG Tone Free earbuds for a Valentine's Day gift at 2pm via the LG ThinQ smartphone app.

Gifts of Love Hand-Picked from Home
Valentine’s Day is also about gift giving and you can even shop for LG products for your loved ones via the ThinQ app and avoid the mall altogether. For music lovers, there’s LG TONE Free earbuds or LG XBOOM GO Bluetooth speakers while a portable LG PuriCareTM Mini Air Purifier might be ideal for those who spend much time in the car or for new mothers.

An illustration of a couple having a fancy dinner at home at 6pm with the help of LG's diverse and advanced home appliances.

Transform Your Home into a Safe-Haven Bistro
Valentine’s Day wouldn’t be complete without a romantic candlelit dinner. While the idea of preparing and cleaning up after a four-course meal at home may not seem very romantic, LG ThinQ makes the entire process much easier and more convenient. As for what dish to prepare, LG ThinQ offers services compatible with recipe management apps such as Drop, Innit and SideChef that provide access to thousands of recipes to find an appropriate dish. Find the perfect recipe, click it and it’ll send the recipe to your LG oven, preheating it to the right temperature and setting it on adequate functions while you focus on preparing the ingredients. Even if you’re not a professional chef, the apps will provide you with step-by-step instructions to help you on your way to a deliciously easy cooking experience. Clean-up is also not an issue, as the ThinQ app lets you control and monitor your dishwasher and robot vacuum for a convenient and pleasant meal from start to finish.

An illustration of a couple watching a romantic movie together on LG's AI TV at 7.30pm during their Valentine's Day date.

Romance the Evening with Safe and Sound Entertainment
To wind down the perfect day, cuddle with your loved one for a movie and search classic romance films or rom-coms starring your favorite actors. Using the ThinQ AI in LG’s AI TVs and the platform-wide LG universal search function, simply ask the LG Magic Remote to “find a romantic comedy film” to track down content you’ll enjoy with incredible ease.4 If you’re in the mood for something more exciting, turn your living room into a dance floor or ballroom and let loose with your loved one by saying “play love-themed ballads” into the Magic Remote. Whether it be romantic, party, or maybe just some lo-fi beats, or ask the LG XBOOM GO Bluetooth speaker to find music that fits the atmosphere or play your favorite playlist with a simple voice command.

So this Valentine’s Day, add your own twist to create a satisfyingly romantic experience in the safety of your home. Learn more about LG smart products at www.LGThinQ.com.

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1 LG ThinQ app compatible product models and available features may vary depending on region.
2 Features and usage requirements may vary depending on fabric of clothing.
3 Certified by the British Allergy Foundation (BAF) for reducing 99.9 percent of house dust mite allergens and Esche-richia coli and Staphylococcus aureus bacteria. Certified as an asthma and allergy friendly® appliance by the Asthma and Allergy Foundation of America (AAFA).
4 Services and features may vary depending on region and product models.

YouTube Originals Documentary “Life In A Day 2020” Shown in Iconic Times Square

LG's enormous high-definition digital billboard in Time Square, New York, playing the YouTube Originals documentary 'Life in a Day.'

The YouTube Originals documentary Life In A Day 2020 received its offline debut this week on LG’s massive high definition digital billboard in New York’s iconic Times Square. The feature-length documentary, which premiered on YouTube over the weekend, is directed by Academy Award winner Kevin Macdonald and executive produced by the prolific Ridley Scott.

A screenshot of the 'Life in a Day' YouTube page showing the channel's various uploaded videos.

Life In A Day 2020 debuted on YouTube on February 6, when it also became available on the YouTube app on smart TVs including LG’s award-winning LG OLED TVs. The feature-length documentary is a collaboration between YouTube and LG Electronics and is composed entirely of selected contributions from people around the world who filmed their day on July 25, 2020.

A family pause while walking through Times Square to watch the documentary on LG's giant commercial display.

Ten years after the original Life In A Day, YouTube and the filmmakers asked people all over the world to record their lives to tell the story of a single day on Earth. The filmmakers received more than 300,000 submissions, nearly four times the number of submissions to the previous film, which includes thousands of hours of footage from 192 different countries, in more than 65 languages.

A family watching the documentary on LG's giant screen in New York City's Times Square.

Directed by Academy Award-winning director Kevin MacDonald (The Mauritanian, One Day in September, The Last King of Scotland), and executive produced by Ridley Scott (The Martian, Gladiator) and Kai Hsiung (Lords of Chaos), Life In A Day 2020 aims to showcase just how extraordinary life can be on an ordinary day.

A photo of LG's expansive digital billboard in Time Squares featuring a clip from the YouTube Originals series, 'Life in a Day.'

“We are proud to collaborate with YouTube to feature this incredible and moving documentary live in Times Square on our LG digital billboard,’ said Peggy Ang, head of marketing at LG USA. “We hope visitors to Times Square will take a moment in their own daily life on February 8 to watch a part of Life In A Day and then enjoy its full impact at home with their families on an LG OLED TV.”

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A Showroom for Africa in the Era of Social Distancing

A customer browsing products on a screen at Africa's first-ever digital showroom.

LG Electronics is redefined consumer innovation once again, this time with the opening of Africa’s first-ever digital showroom. The LG “e-Showroom” unveiled in western Kenya’s Kisumu City allows customers to interact with and conveniently purchase home electronics and appliances in a safe space. The digital showroom is the first-of-its-kind for LG in Africa and integrates LG’s online brand shop with a physical browsing environment to enable online purchases through screens installed in the e-Showroom for delivery within 24 hours.

Kim Sa-nyoung, managing director of LG Electronics East Africa, explaining the features of LG's washing machine as COVID-19 safety protocols are strictly observed.

The futuristic LG e-Showroom in Kisumu showcases many of the company’s latest innovative products such as market-leading OLED TVs, InstaView™ Door-in-Door® refrigerators, LG TWIN Wash™ washing machines and DUALCOOL air conditioners, in an environment that puts the health of employees and consumers first. Visitors get access to LG products so that they can learn more about them and make a purchase without having to visit an actual retail store. Trained LG personnel are on hand to provide expert guidance on each product’s unique features in an environment where strict COVID-19 safety protocols are strictly observed.

A photo of Africa's first e-Showroom in Kisumu, Kenya, featuring various LG products.
Africa’s first e-Showroom in Kisumu, Kenya

Following the successful launch of the e-Showroom in Kisumu, a second location was opened in the heart of Kenya in Nanyuki at the end of 2020, just in time for the holidays. The LG e-Showrooms come at a time when Kenyans are embracing the benefits of online shopping, with over 73 percent saying e-shopping is a better value for money since the start of the pandemic. *

A photo of LG's second e-Showroom of Kenya in Nanyuki, featuring various LG products.
Second e-Showroom in Nanyuki, Kenya

“We are conscious of our customers’ evolving needs and are constantly reviewing our services to come up with new and creative ways of meeting these growing expectations,” said Kim Sa-nyoung, managing director of LG Electronics East Africa. “One of these ways was to create the LG e-Showroom and give customers an alternative way of purchasing our products while ensuring their safety at the same time.”

A photo of trained LG personnel there to explain the unique features of the company's products to visitors of the showroom.

As the first to be launched in Africa, LG Kenya’s innovative digital solution brings LG products closer to the people without compromising their health. Through the e-Showrooms, potential and current LG customers can see a real-world example of how LG is making life better… and safer.

By LG Kenya Staff

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* Source: Master Card Study (2020), https://newsroom.mastercard.com/mea/press-releases/73-of-consumers-in-middle-east-and-africa-are-shopping-more-online-since-the-start-of-pandemic-reveals-mastercard-study

Wunderbar! Challenging Gamers and Creators to Immerse Themselves

The complete gaming setup boasting an LG UltraGear™ gaming monitor which is displaying a futuristic shooting title, a controller for console play, speakers, headphones and a keyboard.

Lightning-fast reactions, fantastic detail and that super-immersive feeling of being in the game – these are just a few features serious gamers have come to expect from their monitors. But a gaming display’s specs only tell half the story, the other half from the usage experience. So LG in Germany teamed up with five established YouTubers to test LG UltraGear™ gaming monitor’s knack for play… and work.

Famous German YouTuber Ungespielt introducing LG UltraGear™ gaming monitor and its many benefits to viewers during a video.

Instead of creating standardized product reviews solely focusing on what’s under the hood, LG’s new recruits integrated LG UltraGear model 27GN950* into their streaming and gaming lives. Popular YouTuber Ungespielt creates engaging reaction videos to funny gaming content created by others. To test LG UltraGear’s true capabilities, he endured an 11-hour-long live stream playing the new World of Warcraft expansion pack, Shadowlands, demonstrating clearly just how fast the monitor reacts to gameplay and how detailed the world can be. Through the UltraGear monitor’s slim bezels and crystal-clear UHD 4K resolution, Ungespielt delivered to fans a truly stunning and immersive gaming experience, remarking at one point, “this monitor is wild!”

An image using the gameplay of a futuristic action title to compare the more conventional IPS 5ms monitor speed with that of LG UltraGear's rapid IPS 1ms GtG.

Another big influencer, German Let’s Play, is famous for content focusing on gameplay and storylines. The mysterious YouTuber (who has yet to reveal his face) heaped praise on the monitor’s superb 1ms response time while exploring Minecraft’s massive open world. Known for his honest approach, this YouTuber commented, “Nice, I already had an eye on this monitor. I’m so impressed, I even bought two more.”

Hamburg-based YouTuber M00sician looks full of excitement right before revealing the LG UltraGear™ Gaming Monitor during his unboxing video.

Few things beat the experience of a new product being unveiled. Hamburg-based YouTuber M00sician created an unboxing video of the monitor highlighting its features and optimal setup. M00sician found the UltraGear monitor’s rotation function extremely smooth and easy to use, which isn’t at all surprising since the screen was designed to remain incredibly stable when making adjustments thanks to its sturdy stand and ergonomic design.

YouTuber Honeyball using an LG UltraGear monitor and sketching software to draw a picture of a character wearing a hoodie.

LG UltraGear monitors aren’t designed simply for gaming, they’re just as ideal for creative types. With a professional graphic drawing tablet, gamer-turned-artist Honeyball shows how LG UltraGear perfectly fits her lifestyle, enabling her to draw without the limitations set by conventional monitors. Thanks to its 27-inch Nano IPS display, the artist is able to focus on her digital creations and nothing else. That’s immersion.

“I really didn’t understand how much a monitor could change my life before UltraGear,” said Honeyball. “This monitor perfectly reflects the colors I use on my drawing tablet to make my designs and artwork so much more vivid and alive.”

YouTuber Tim Jacken adjusting the height of his LG UltraGear monitor to position it in the perfect place for maximum productivity.

Any YouTuber would agree that the unsung hero of content creation is the editor. Tim Jacken has mastered this skill by utilizing LG UltraGear’s high resolution for editing on Adobe Premiere Pro and Adobe Photoshop. Delivering unmatched color accuracy with 10-bit color, LG’s cutting-edge monitor supports Jacken as he works on high-resolution images and videos. Jacken says he is able to concentrate more on his work and less on the monitor due to UltraGear’s ability to adjust to any height or angle.

Front and rear view of LG UltraGear™ displaying a futuristic action game.

Already a respected member of the gaming community, LG UltraGear continues to impress with its high quality features that sets it apart and keeps gamers’ expectations high. The German YouTube community is proof positive of this, based on the comments section of these YouTube videos.

By LG Germany Staff

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* Energy efficiency class B (energy efficiency scale A+++ to D).

Footballers Inspire and Improve Educational Opportunities at Mount Kilimanjaro

Members of FC Cambounet pose for a group photo at the peak of Mount Kilimanjaro.

“Education is not a privilege; it is a birth right,” says former UN Secretary-General Ban Ki-moon.

But for millions of children around the world, this simply isn’t the case. Educational technology is hard to come by in some of the world’s poorest regions and this is amplified during this time of distance learning. Technology can have an overwhelming impact on learning and 87 percent of teachers and head teachers believe it has a positive influence on a student’s ability to learn.*

So in the small French village of Cambounet-Sur-le-Sor, LG and the local football team, FC Cambounet, are trying to make a difference through their humanitarian project, Education for Kilimanjaro, with the aim of getting children in Africa a better education with better technology. After claiming victory in the 2019 Tarn Cup, FC Cambounet footballers took their well-earned trophy across five continents, to the neediest people on their journeys. Donated equipment included computers, notebooks, books, pens and games, among others.

A teacher and students of a Tanzanian elementary school holding up FC Cambounet's trophy and the LG CineBeam projector donated to them to provide a better educational environment.

The champion footballers wanted to leverage their win by sharing their passion for football and helping locals they met during their world tour, a project that links their passion to their value of sharing. For example, on their first trip, the team donated items of basic necessities and served soup on Christmas to children in the favelas of Brazil.

FC Cambounet being greeted at an elementary school in the village of Mbokomu, Tanzania, where they donated educational, technological and sporting equipment.

Last month, the team made its way to Tanzania in east Africa. In collaboration with organizations Education for Kilimanjaro and Human’ISA XX, the group arranged a visit to an elementary school in the village of Mbokomu, near the base of Mount Kilimanjaro, the tallest peak on the African continent in the northern part of Tanzania. Here, the footballers donated educational, technological and sporting equipment, among the donated educational equipment being LG’s most advanced CineBeam LED projector so the students of Mbokomu could benefit from the same technology used in the best schools in France.

Tanzanian school children greeting two members of FC Cambounet outside their school.

“Our trip was a resounding success, helping the children of Tanzania is something we’ll never forget,” said teammate Pierre Trantoul. “Thanks to LG donating one of its advanced projectors, we were able to support a class of underprivileged students by making the learning process so much more fun and interesting.”

A Tanzanian teacher places the school's new LG CineBeam projector on her desk beside FC Cambounet's trophy.

The entire journey from the south of France to the east African nation was documented by France’s biggest television channel, TF1, for its program Grands Reportages which reports on the remarkable exploits of French citizens around the world. But the story doesn’t end there, as this journey was just one of many to come for both a group of champion athletes and the LG team in France, who are always in search of ways to make lives better through technology and innovation.

By LG France Staff

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* Source: Bett Innovation Index (2018), http://www.edtech.events/bett-innovation-index

2021 Tech Trends: Robot Revolution at Your Service

The LG CLOi robot designed to assist humans in public spaces standing face-to-face with a man in a building lobby.

Only a few years ago, outside of sprawling factories, robots were the realm of science fiction. Today, automatons are making their way into our daily lives, in no short part due to social distancing requirements, as robots don’t need to breathe. It may not be far off in the future when robot-led services become essential to keeping the world moving while human overlords remain at a safe distance!

At CES 2021, LG’s CLOi family of robots led by GuideBot, ServeBot, ChefBot and UV robot demonstrated capabilities that go beyond welding car sheet metal and playing chess. These high-tech robots are intended to be deployed in public spaces such as restaurants, hospitals and office buildings to assistant humans without requiring human-to-human interaction.

LG CLOi ServeBot

LG CLOi ServeBot bringing pasta and pizza to diners at a restaurant on the left, and it exiting an elevator by itself on the right.

LG CLOi ServeBot comes in two helpful variants – drawer and shelf – to deliver goods inside hotels, hospitals and restaurants. Whether it’s transporting medicine and drugs from one hospital floor to another or navigating tables at a posh Italian restaurant with plates of pasta, this smart robot can take multiple instructions at once to deliver stuff in the correct order following the most efficient route possible.

LG CLOi ServeBot working at a convenience store at LG Sciencepark as an employee fills it up with snacks for delivery.

LG CLOi ServeBots are hard at work in a convenience store located on the LG Sciencepark research campus to deliver snacks and beverages to employees in nearby offices, even on different floors accessible only by elevators. Items being delivered are kept secure under lock and key which can only be unlocked once the robot reaches its destination.

LG CLOi ChefBot and GuideBot

LG CLOi ChefBot is shown cooking on the left, while LG CLOi GuideBot helps two women find their way around a public building on the right.

LG CLOi ChefBot is a six-axis multi joint robot that can prepare delicious noodle-based dishes for customers at restaurants with machine-like consistency.

LG CLOi GuideBot was designed as an approachable information desk for destinations such as airports, shopping malls and exhibition halls. The helpful guide boasts an expansive touchscreen that houses a variety of information to help people get where they’re going easily.

LG CLOi UV Robot

LG CLOi UV Robot cleaning and disinfecting a gym so that its members can continue working out safely.

The 1.6 meter tall LG CLOi UV (ultraviolet C) robot turned plenty of heads at CES 2021. With large UV lamps on its front and back, this mobile hygiene machine has been proven to disinfect 99.9 percent* of colon bacillus within a distance of 50 centimeters.*

A close-up of LG CLOi UV Robot working in a home.

Through its human motion sensor, this robot can be operated via mobile app to minimize human operators’ exposure to ultraviolet light. LG’s UV robot will make its way first in the U.S. later this year.

LG CLOi BaristaBot

LG CLOi BaristaBot making coffee to lend a helping hand during prolonged social distancing.

LG CLOi BaristaBot is offering its future-inspired expertise at select cafes in Seoul, South Korea to lend a helping hand during a time of prolonged social distancing. Designed with the ability to consistently deliver a delicious serving of coffee, this supercharged barista utilizes its vast database of type of beans, water temperature and brewing time to create a perfect cup every time.

A picture of the three different LG CLOi robots gathered with the phrase 'we create values' overlapping.

LG’s CLOi is presenting humans with a world where interacting with robots, even on an emotional level, isn’t only possible, but desirable as well. And who doesn’t want more time to focus on the things that really matter and make life so good?

Stay tuned for future installments of TECH TRENDS here at LG Beyond News.

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* Test performed by Korea Conformity Laboratories in July 2020.

LG Announces 2020 Financial Results

Highest Fourth-Quarter Sales and Operating Profit in LG’s History,
2020 Profit Also Sets New Company Record

A picture of LG Twin Towers in the daytime

SEOUL, Jan. 29, 2021 — LG Electronics Inc. (LG) announced a strong year with 2020 revenues of KRW 63.26 trillion (USD 53.59 billion) and record-setting operating profit of KRW 3.20 trillion (USD 2.71 billion), an increase of 31.1 percent over 2019, driven primarily by higher sales of premium home appliances and OLED TVs as well as strong growth in vehicle component solutions.

Sales in the fourth quarter of KRW 18.78 trillion (USD 16.76 billion) grew 16.9 percent from the same period of 2019 and were 11 percent higher than the previous quarter. Despite the impact of COVID-19, the quarter’s operating profit of KRW 650.20 billion (USD 580.19 million) increased significantly by 539 percent compared to the fourth quarter of 2019.

While COVID-19 and slow economic recovery remain concerns for 2021, LG expects the global economy to normalize under the sound fiscal policies of world governments and the successful implementation of vaccinations. In 2021, core technologies such as AI, 5G, IoT and mobility will be widely applied to various LG business areas.

The LG Home Appliance & Air Solution Company ended another healthy year with record 2020 revenues of KRW 22.27 trillion (USD 18.86 billion), an increase of 3.5 percent increase from the previous year, and operating profit of KRW 2.35 trillion (USD 1.99 billion), another record. Results reflect increased sales of new appliance categories and the home appliance rental business in South Korea. Fourth-quarter revenue of KRW 5.54 trillion (USD 4.94 billion) was the highest fourth quarter in the company’s history, an increase of 20 percent year-on-year with double digit growth in South Korea, North America and Europe.

The LG Home Entertainment Company reported 2020 revenues of KRW 13.18 trillion (USD 11.16 billion) and operating profit of KRW 969.70 billion (USD 821.40 million), a 22.9 percent increase over the previous year. Sales in the quarter of KRW 4.28 trillion (USD 3.82 billion) were 7.9 percent higher than the fourth quarter of 2019 and up 16.7 percent from the previous quarter. Quarterly operating profit of KRW 204.50 billion (USD 182.48 million) reflected increased sales in North America and Europe.

The LG Mobile Communications Company announced full-year 2020 revenues of KRW 5.22 trillion (USD 4.42 billion). Fourth-quarter sales of KRW 1.39 trillion (USD 1.24 billion) were 4.9 percent higher than the same quarter of 2019 but 9.2 percent lower than the previous quarter due to shortages of 4G chipsets and sluggish sales of premium smartphones in overseas markets. The full-year operating loss totaled KRW 841.20 billion (USD 712.55 million), reflecting increased marketing investments to support flagship devices, partially offset by fixed cost reductions due to manufacturing efficiencies.

The LG Vehicle component Solutions Company reported sales in 2020 of KRW 5.80 trillion (USD 4.91 billion), growth of 6.1 percent over 2019. Revenues in the fourth quarter of KRW 1.91 trillion (USD 1.71 billion) were 41.3 percent higher than the same quarter the previous year driven in large part by the recovery of demand in key automotive markets including North America and Europe and higher sales from new projects. The modest fourth-quarter operating loss of KRW 2 billion (USD 1.78 million) improved year-on-year and quarter-on-quarter due to sales increases aligned with the recovery of market demand in the second half, as well as improved cost management.

The LG Business Solutions Company achieved 2020 revenues of KRW 6.01 trillion (USD 5.09 billion) with an operating profit of KRW 457.80 billion (USD 387.79 million) due to demand growth for IT products related to remote working and online learning. Fourth-quarter sales of KRW 1.51 trillion (USD 1.35 billion) were 4.8 percent higher than the same period of 2019, while quarterly operating profit was KRW 70.30 billion (USD 62.73 million), lower than the previous year due higher prices for major components and global logistic costs. The market for information displays is expected to improve as global demand recovers while demand for IT products continues to grow. The company’s solar module business is expected to improve with increased demand for renewable energy in major developed markets.

2020 Exchange Rates Explained

LG Electronics’ unaudited quarterly earnings results are based on IFRS (International Financial Reporting Standards) for the three-month period ending December 31, 2020. For 2020 4Q revenues and operating profit, amounts in Korean won (KRW) are translated into U.S. dollars (USD) at the average rate of the three-month period of the corresponding quarter — KRW 1,120.66 per USD.

LG Electronics’ unaudited annual earnings results are based on IFRS (International Financial Reporting Standards) for the twelve-month period ending December 31, 2020. For 2020 annual revenues and operating profit, amounts in Korean won (KRW) are translated into U.S. dollars (USD) at the average rate of the twelve-month period of 2020 — KRW 1,180.55 per USD.

Earnings Conference and Conference Call

LG Electronics will hold a Korean / English conference call on January 29, 2020 at 16:00 Korea Standard Time (07:00 GMT/UTC). Participants for the conference call are instructed to call +82 31 810 3130 and enter the passcode 6418#. Visit http://pin.teletogether.com/eng and pre-register with the passcode provided. The corresponding presentation file will be available for download at the LG Electronics website before the call.

# # #

LG OLED TV Honored at 72nd Annual Technology & Engineering Emmy® Awards

Self-lit Pixels, Accurate Color Reproduction and Unique Features
Loved by Creators Make LG OLED TV the Director’s Choice in Hollywood

Side-by-side images showing LG OLED TV with its two new honorable titles Technology & Engineering Emmy Award Winner and Hollywood Reference Display on the left, and the Emmy trophy on the right.

SEOUL, Jan. 27, 2021 — LG OLED was honored at the 72nd Annual Technology & Engineering Emmy® Awards for its consumer OLED TV. Established by the National Academy of Television Arts & Sciences in 1948, the Technology & Engineering Emmy Awards honor development and innovation in broadcast technology and recognize innovators for their contribution to television engineering.

The recognition highlights LG’s continuing innovations to enhance and evolve the television to meet reference studio specifications. LG OLED TVs are highly valued by many of the world’s top production studios and renowned creators for their exceptionally accurate color reproduction, and unsurpassed contrast. LG OLED TVs deliver optimized video processing, best in class calibration, high degree of interoperability with support for a large number of video and audio formats, and various other features developed specifically to meet the needs of professional content creators. LG OLED TVs are widely employed as reference displays by major Hollywood movie studios and by content developers and distributors worldwide.

Able to faithfully replicate a director’s creative intent, revealing every detail and nuance with the precision of its self-lit pixels, LG OLED is popular as a reference display thanks to its capacity to meet the high quality standards of the creative content community. By being able to render motion as precisely as they reproduce colors, LG OLED TVs are also a common sight in live sports production facilities around the world.

Praised by consumers and industry experts, LG OLED TV delivers superior image quality with its self-emissive pixel technology, backlight-free structure, and independent pixel-dimming control. Impressive contrast ratio, deeper blacks, wide viewing angle and fast response times are just some of the reasons why LG OLED continues to lead the premium TV category.

“We are extremely proud that LG OLED TV has been acknowledged with one of the TV and broadcasting industry’s most iconic awards,” said Nam Ho-jun, senior vice president of R&D at LG Electronics Home Entertainment Company. “This accolade is a testament to the fact that our OLED TVs deliver the best home viewing experiences, allowing customers to enjoy the shows they love just as their creators intended them to be seen.”

This recognition comes on the heels of other award-winning LG innovations in the rapidly evolving field of smart, connected, ultra-high definition televisions. Recently, LG Electronics received a Technical Emmy for developing and deploying HTML5 for a full TV experience as well as an Engineering Excellence Award from the Hollywood Professional Association (HPA) for developing and deploying 1D & 3D LUT based hardware level CalMAN calibration with its OLED TVs. Previously, LG’s U.S. R&D subsidiary, Zenith Electronics LLC, earned Technical Emmy Awards for such pioneering developments as the first wireless TV remote control, industry standards for HDTV and stereo TV, and flat-screen displays.

For more information on LG OLED TVs, visit www.lg.com.

# # #

LG Receives Record Number of Awards During First-Ever All-Digital CES

More than 190 Accolades Include 7th Consecutive Recognition
for Market-leading LG OLED TV

LG’s renowned OLED TV, which brought the evolution of OLED TV technology, has been awarded several times by various media.

SEOUL, Jan. 22, 2021 – LG Electronics (LG) took home the most CES® awards ever at the 2021 all-digital event – a pivotal moment in history for the technology industry – earning more than 190 honors across its home appliance, home entertainment, IT and mobile categories.

This recognition was led by Engadget’s Best of CES Award (the official award program of CES) in the TV category to LG OLED for a seventh consecutive year; in 2021 the acclaimed LG C1 series OLED TV was singled out from the thousands of new TVs shown at CES 2021. Also receiving Engadget’s Best of CES Award was the LG Rollable smartphone, grabbing the win for Best Phone/Mobile Device after it was previewed during LG’s CES 2021 press announcement.

LG’s renowned OLED TVs took home the industry’s top awards and honors, continuing its CES dominance. Among the newly announced LG TV models highly favored among industry experts is the LG G1 series’ OLED evo, the next step in the evolution of OLED TV technology that garnered honors from The Verge, Rolling Stone and Gear Patrol. The new LG A1 series OLED TV was honored by Digital Trends for Top Tech of CES 2021 Award: Best in Show, touting it a “pragmatic product” and “manna from heaven” given its combination of high caliber and attractive pricing for the masses.

LG’s new InstaView™ Door-in-Door® refrigerators also won big in the home appliance space, garnering accolades from the likes of Tom’s Guide, WIRED, Newsweek and PCMag. LG WashTower™ – the sleek, single-unit laundry solution that takes up half the floor space while tackling ultra-large loads – was recognized by leading lifestyle publications such as House Beautiful and Best Products.

From the CTA’s official award program alone, LG won 24 CES Innovation Awards including two Best of Innovation Awards given to LG’s C1 OLED TV and LG’s InstaView ThinQ refrigerator with voice recognition. LG accolades were received this year from tech experts at major media such as USA Today/Reviewed, CNET, CNN, The Wall Street Journal, The Verge, Women’s Health, Business Insider and much more.

Top awards earned by LG at CES 2021 include:

LG C1 4K OLED TVs

  • Engadget: Best of CES 2021
  • CNET: Best TVs of CES 2021
  • Gear Patrol: Best and Wildest TVs of CES 2021
  • USA Today/Reviewed.com CES Editors’ Choice Award
  • Techlicious: Top Picks of CES 2021 Awards

 LG G1 Gallery Series “evo” 4K OLED TVs

  • Business Insider: The Best TVs of CES 2021
  • CNET: Best TVs of CES 2021
  • Digital Trends: Best TVs of CES 2021
  • HD Guru: Best OLED TV Design
  • IGN: CES 2021 – Biggest and Best Reveals

LG A1 4K OLED TVs

  • Digital Trends: Top Tech of CES 2021 Awards
  • USA Today/Reviewed.com CES Editors’ Choice Award
  • T3: CES 2021’s Best TVs
  • Wirecutter: What We’re Most Looking Forward To

 LG QNED Mini LED TV

  • CNET: Best TVs of CES 2021
  • TWICE Picks Awards 2021
  • Tom’s Guide: Best TVs of CES 2021
  • Gizmodo: All The Best New TVs Announced at CES 2021

 LG UltraFine OLED Pro Monitor

  • Android Authority: CES 2021 Top Picks Awards
  • Digital Trends: Best Monitors of CES 2021
  • Gear Patrol: Best Things We’ve Seen Out of CES 2021
  • Newsweek: Best of CES 2021

LG Rollable Smartphone

  • CNN: The Best Tech of CES 2021
  • Digital Trends: The 15 Coolest Gadgets at CES 2021
  • Engadget: Best of CES 2021
  • FOX News: Best of CES
  • Robb Report: The 10 Best Gadgets and Gear at CES 2021
  • Wall Street Journal: Best of CES 2021

 LG WashTower

  • T3: Best Smart Home Kit of CES 2021
  • House Beautiful: Best of CES
  • CTA Innovation Award
  • Best Products: CES 2021’s Absolute Best
  • Android Authority: CES 2021 Top Picks Awards

 LG InstaView Door-in-Door Refrigerator

  • Residential Systems Picks Award
  • Tom’s Guide: CES 2021 Awards
  • PCMag: TechX Awards
  • Newsweek: Best of CES 2021
  • Business Insider: The 15 Best New Products Revealed at CES 2021

 LG InstaView Range with Air Sous Vide

  • Reviewed.com: CES Editor’s Choice Awards 2021
  • T3: Best of CES 2021 Awards
  • Techlicious: Top Picks of CES 2021 Awards

 LG CordZeroThinQ A9 Kompressor+

  • Business Insider: 11 Best Home Appliances and Fixtures of CES 2021
  • CTA Innovation Award
  • Reviewed.com: CES Editor’s Choice Awards 2021
  • Women’s Health: The Best New Technology at CES 2021

For more information on LG’s CES 2021 awards and honors and additional information about LG’s products announced at CES, please visit www.LGnewsroom.com.

 

# # #

When Fone Meets Fashion

LG VELVET 5G placed inside the transparent pocket of a tie-dye tracksuit designed by Beurd.

Smooth, sleek, elegant, and refined.

Such might be used to describe a beautifully designed gown, a modern work of art or even a limited-edition luxury sports car. But in this case, the words describe LG VELVETTM 5G, a smartphone that boasts flowing lines, pleasing symmetry and undeniably artful touches. To mark the local launch of the exquisite device, the LG team in Canada turned to the world of fashion to help it put on an appropriately stylish event.

The event aired on LG Canada's Instagram Live using LG VELVET and with Canadian rapper Sean Leon hosting.

Filmed using LG VELVET and broadcast on LG Canada’s Instagram Live channel, the chic event brought together the best of couture, culture and technology but no actual in-person audience members due to social distancing guidelines. After the virtual product showcase demonstrating LG VELVET’s excellent cameras and user-friendly features, LG revealed an inspired by the modern yet timeless design of the smartphone and 90’s hip hop fashion.

Pictures of the three local streetwear designers who collaborated with LG to launch a clothing collection inspired by the timeless design of the smartphone and 90’s hip hop fashion.   George Sully              Hayley Elsaesser                         Beurd                 

In collaboration with George Sully, Hayley Elsaesser and Beurd – edgy local streetwear brands that have develop a loyal following both in Canada and internationally – the collection proved as distinctive and as innovative as LG’s 5G device. Hosted by popular Canadian rapper Sean Leon, the singer shared his in-depth knowledge of streetwear trends while also commenting on LG’s stylish handset.

A waterproof backpack designed by George Sully for the fashion-forward LG VELVET Collection.

Each of the three fashion labels put its own signature spin on the pieces designed for the fashion-forward LG VELVET Collection. Notable items include a tie-dye tracksuit from Beurd, a charming and playful LG VELVET-themed print by Hayley Elsaesser and a waterproof backpack from George Sully. Some of the pieces even feature large, clear pockets ideal for securing and displaying the phone on the go!

During the online event, LG took the opportunity to give back to the community in what has been a very challenging time for many Canadians. Every time a fan on Instagram Live liked and shared a post of one of the pieces from the collection, LG made a donation to a local charity designated by that designer.

Two vibrant and playful LG VELVET-themed prints designed by Hayley Elsaesser shown on various clothing.

The event generated tens of millions of impressions and resulted in extensive buzz across a wide range of media, from Canadian pop culture site Complex to the country’s most widely-read newspaper, The Globe and Mail. And with its stunning 3D Arc Design, rear “Raindrop” camera array, large display, long-lasting battery and excellent feature set, LG’s 5G-ready device has garnered plenty of coverage itself since the launch.

Famous Canadian rapper Sean Leon hosting the virtual LG VELVET 5G showcase by demonstrating its brilliant camera and user-friendly features.

Dean Daley of smartphone news and reviews website Mobile Syrup said that LG VELVET has the “best-looking and most elegant shooter setup available on any handset.” Quebec-based editor Genevieve Corriveau of Geekbecois was similarly impressed, stating “LG has succeeded where several other manufacturers have failed, delivering a device with a flawless design.”

A close-up of the waterproof backpack designed by George Sully with LG VELVET completing the look in its pocket.

A highly creative and engaging response to the ongoing restrictions on in-person gatherings, LG Canada’s creative online event introduced Canadians to the stylish LG VELVET, while the trendsetting clothing collaboration with local streetwear brands highlighted the innovative and open spirit that LG is known for.

By LG Canada Staff

# # #

Getting Real with Virtual Influencer Reah Keem

Reah Keem, a virtual influencer representing LG, made her first official appearance on the global stage during LG's CES 2021 press conference.

Last year, “virtual” became a part of our reality like never before. Meetings, classes, family reunions, celebrations and even graduations suddenly all became virtual and today, it feels almost normal.

Now virtual humans are becoming an example of how extended reality (XR), or the blending of the virtual and the real, are entering our daily digital lives. As the next evolutionary step forward from purely voice recognition-based AI systems, virtual humans bring a more “personal” element to human-AI interactions. As a company rushing head first into the AI challenge, LG enlisted the help of its very own virtual influencer, Reah Keem, at CES 2021.

Reah Keem video chatting with a fan on an LG laptop.

At LG’s press event during the first all-digital CES 2021, Reah’s natural, nuanced presentation, distinctive personality and honest charm impressed audiences. Keep reading to find out more about this virtual star, who she is, what she’s thinking and what she has planned for the future.

Reah Keem posing with a magazine.

Q: Hi Reah! Please introduce yourself to our readers.

Hi, happy to have a chance to introduce myself to everyone. I am an artist living in the beautiful, dynamic city of Seoul and making music and having real conversations with people.

Q: You recently gave a presentation at CES 2021, how did you feel about debuting on the global stage with so many people watching you from all around the world?

It was an honor to be invited and I really enjoyed the experience. It was my privilege to introduce LG’s advanced CLOi robots and talk about all the things they’re capable of. And, of course, I also got to introduce me – Reah Keem – to the world, which was a little nerve-racking but amazing at the same time!

The album cover for Reah Keem's first song, 'Comino Drive,' which is all about the clear-blue beautiful beaches of Malta.

Q: Can you tell our readers when you developed your online presence?

I started my Instagram account in May 2020. I wanted people could get to know me – from my music to my daily life, to my tastes in fashion and other things. I’m a bit overwhelmed that over 6,000 people are already following me but at the same time, I’m glad to have every one of them along for the journey. Also, last summer, I released my very first song, Comino Drive. The song is about the beautiful, clear-blue beaches of Malta. It’s all based on my own imagination and videos and images, as sadly I had to cancel a planned tour with my friends due to the pandemic.

Q: It says on your Instagram account (@reahkeem) that you’re looking for a voice.

The voice you heard at the press conference is an evolution of my journey to a final destination. My voice will continue to evolve as I evolve, I’m looking for my own unique voice by exploring different sounds, listening to others and learning. I hope you’ll stay tuned while I discover my own voice, and my own identity.

Reah Keem sitting on a sofa while reading a book and taking notes.

Q: What are your plans for 2021?

I want to expand my creative output beyond just music and hope to collaborate with forward-thinking and socially-conscious individuals and brands in the visual arts and the fashion world. I see 2021 as a great opportunity to grow and deliver a message of inclusivity and hope for people everywhere in the world.

To see where the talented, ambitious, young influencer’s journey takes her next, follow Reah on Instagram.

# # #

Making a Difference One Laundry Load at a Time

Members of LG Greece and non-profit organization Ithaca with their van that holds two LG washers and dryers to help homeless individuals with their personal hygiene.

Homelessness is a serious issue that continues to exist in almost every society exasperated by the unique circumstances of 2020, rendering more people unable to provide shelter for themselves and their loved ones. Thankfully, there are organizations and individuals who selflessly dedicate their time, skills and resources to help. In Athens alone where 18,500 people are without a fixed abode, the Greece office of LG teamed up with a local not-for-profit to make a positive difference.

Ithaca's van contains two washing machines and dryers donated by LG, where the homeless can visit and have their laundry done fast.

As part of its Life Is Good When You Participate platform which encompasses a broad range of community-focused initiatives, LG supports the good work of Ithaca, an Athens-based organization that assists homeless individuals maintain their personal hygiene. LG has supported Ithaca since its establishment in 2016, donating washing machines and dryers for the organization’s mobile laundry van.

Ithaca’s van contains two washing machines and two dryers that operate simultaneously with all water and electricity expenses covered by Ithaca’s corporate and private sponsors. Individuals in need of the service can simply bring their clothes to one of the van’s scheduled stops in the Attica and Piraeus areas then return to pick them up at a scheduled time. Carefully tending to the laundry and always ready to offer a friendly smile and words of comfort, Ithaca’s employees and community volunteers are warmly welcomed wherever they go.

The washers and dryers donated by LG Greece to the Multipurpose Homeless Center which shorten the time spent on doing laundry thanks to advanced features.

In December, LG Greece extended its homeless assistance program with a donation of five washers and five dryers to the Multipurpose Homeless Center of the Municipality of Athens. Created during the pandemic to afford protection to the city’s growing homeless population, the center can accommodate up to 150 residents and is expected to become a permanent shelter after the pandemic ends.

The advanced appliances with their efficient and reduced wash cycle times enable the center to provide all its guests with the physical and emotional benefits of hygienically-clean, fresh-looking clothes. Ithaca applauded the partnership of LG, noting that its involvement is a much-needed boost for the well-being of the homeless community.

A man from Ithaca using an LG washing machine donated by LG Greece.

“LG shares our vision and desire to assist the homeless and was the first company to put its hand up to help,” said Dimitra Kountourioti, Ithaca’s director of operations. “Thanks to its contribution we’ve managed to carry out important initiatives and reach more people in need. We are very happy for LG’s support and cooperation, which continues to enhance our efforts and the lives of those we strive to help.”

Dimitra Kountourioti, Ithaca’s director of operations, and Georgia Stavropoulou, senior marketing manager at LG Greece, pose for a photo in front of Ithaca's mobile laundry van.

“It is important that we in the corporate community participate in and give back to society,” said Georgia Stavropoulou, senior marketing manager at LG Greece. “We are proud to play our part and hope that our efforts will raise awareness of this important issue and inspire others to get involved.”

Members of Ithaca, who are making a big difference to those in need, pose next to their van that holds LG washers and dryers with the support of LG Greece.

With assistance from LG’s appliances, Ithaca has so far helped more than 6,400 individuals in need and washed approximately 83,000 kilograms of clothes over the course of some 16,000 wash cycles. Ithaca’s tireless work has also created two new jobs, both filled by Athenians who had previously benefited from Ithaca’s service.

Showing that a little help can make a big difference in the lives of those who are struggling, LG in Greece continues to support worthy causes and lend a hand when needed.

By LG Greece Staff

# # #

LG and Element AI Collaborate on Content Hub for AI Experience Exchange

World-leading Researchers, Policymakers, Designers, Companies Share Diverse
Perspectives On Topics Such As Human-machine Collaboration and Diversity

Banner for the AIX Exchange's digital report titled 'The Future of AI and Human Experience'

SEOUL, Jan. 13, 2021 — At CES® 2021, LG Electronics (LG) president and CTO Dr. I.P. Park and Element AI CEO Jean-François Gagné will unveil AIX Exchange: The Future of AI and Human Experience, a multifaceted digital report that includes in-depth interviews with leading experts in AI, consumer advocacy, design and business. AIX Exchange builds on the Levels of Artificial Intelligence Experience (AIX) Framework which launched at CES in 2020 and proposes a shared definition for advancements in consumer AI while maintaining a focus on human-centric design.

The multimedia report explores AIX design across six core themes titled Public Perception, Ethics, Transparency, User Experience, Context and Relationships, each with multiple sub themes that interlink, such as the importance of user interface for building transparency and how a clear purpose for AI products can support adoption by end users. To ensure it appeals to all stakeholders, there is also an Understanding AI section that helps public audiences follow along with some of the technical aspects of the discussion.

“We felt like there were many different discussions happening from different stakeholders across different platforms and we wanted to create an accessible way for the industry to explore these important topics in one place,” explains LG’s Dr. Park. “This effort isn’t about answering questions but to ask them in the frame of the end user. We hope that by raising the issues and opportunities presented by AI, we can better understand what is at stake and help shape the future through collaboration.”

The report comes at an important time for a technology that is increasingly finding itself in our homes, our cars and our pockets. McKinsey estimates AI techniques have the potential to create between USD 3.5 trillion and USD 5.8 trillion1 in value annually while PwC estimates that 30 percent of jobs are at potential risk of automation by mid-2030s.2

“AIX Exchange was created to bring together a wide range of expert perspectives on the future of AI and its application for human spaces, such as in the home, the car, at work and in public,” says Gagné. “Many in the industry see the overwhelming potential of the technology but also the perils and the need to come together to help shape and safeguard our future.”

Interviews were conducted and captured over Zoom between September and November, 2020 and included talks with:

  • Yoshua Bengio, Scientific Director of Mila and recent Turing Award winner
  • Rodney Brooks, robotics entrepreneur who founded iRobot Corp., inventor of the Roomba robot vacuum
  • Christina J. Colclough, global policymaker focused on workers’ rights and the impact of technology
  • David Foster, Head of Lyft Transit, Bikes and Scooters
  • Yuko Harayama, who helped develop Japan’s Society 5.0 roadmap as Executive Member of Japan’s Council for Science, Technology and Innovation
  • Charles Lee Isbell Jr., Dean of Computing at Georgia Tech
  • Helena Leurent, Director General of global consumer rights group, Consumers International
  • Bo Peng, Portfolio Director at renowned design agency IDEO
  • Jeff Poggi, Co-CEO of the McIntosh Group
  • Sri Shivananda, SVP and CTO at PayPal
  • Max Welling, VP Technologies at Qualcomm Netherlands and research chair in Machine Learning, University of Amsterdam
  • Alex Zafiroglu, Deputy Director at the 3A Institute (3Ai, Australian National University)

Interviews can be watched or listened to through the AIX Exchange YouTube channel or through the report itself, which also includes references to recent developments in the industry, sharable consumer-friendly content such as an infographic on the History of AI and even an AI-generated conversational research report that uses natural language processing and deep learning to observe the different ways stakeholder groups are talking about AI.

Customers or researchers are encouraged to visit www.AIXexchange.com to discover the perspective of AI experts and leaders in various fields such as design, anthropology, policy, consumer and employee advocacy. Visit LG’s virtual CES 2021 exhibition to see LG’s CTO speak about the importance of open innovation and partnerships at LG Future Talk.

# # #

1 www.mckinsey.com/featured-insights/artificial-intelligence/notes-from-the-ai-frontier-applications-and-value-of-deep-learning

2 www.pwc.co.uk/services/economics/insights/the-impact-of-automation-on-jobs.html

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